Swiss Acupuncture and Integrative Medicine Is Hiring A Front Desk Receptionist

Exciting Growth Opportunity: Front Desk Receptionist to Clinic Manager (Bilingual Mandarin/Cantonese) — Part-Time, Growth Role 🚀

Join Swiss Acupuncture in Redmond, WA, and embark on a rewarding career path in a vibrant healthcare environment. Learn, grow, and lead with us!

About Us 🏥

Swiss Acupuncture is a busy, well-established clinic specializing in acupuncture and Traditional Chinese Medicine, located in the heart of Redmond, WA. We serve a diverse patient community and are seeking a warm, bilingual Front Desk Receptionist eager to grow into a full-time Clinic Manager role.

The Opportunity 🌟

This role is designed as a developmental stepping stone. You will start part-time at the front desk, building familiarity with our patients, systems, and culture. We are committed to investing in your growth toward a leadership position as Clinic Manager. If you're organized, personable, and ready for responsibility, this is your chance to advance quickly.

Phase 1 — Receptionist (Initial Responsibilities) 🖥️

• Greet and check in patients: Be the warm, welcoming face of our clinic
• Answer phones and patient inquiries: Respond promptly and professionally
• Manage appointments: Schedule using our booking software
• Relay insurance benefits: Provide info from our billing team to patients
• Assist Mandarin or Cantonese-speaking patients: Provide language support as needed
• Maintain organization: Keep the front desk tidy and the environment calm

Phase 2 — Clinic Manager (Growth Responsibilities) 🚀

• Oversee daily operations: Manage clinic activities and staff coordination
• Handle scheduling and patient flow: Ensure efficiency at the front desk
• Coordinate with billing and vendors: Manage insurance, billing, and relationships
• Support administrative functions: Assist the owner with business operations
• Build systems: Develop processes supporting clinic growth

What We're Looking For 🔍

• Language Skills: Fluent in Mandarin or Cantonese & English (required)
• Personal Qualities: Warm, professional, calm under pressure
• Organization: Naturally detail-oriented and organized
• Technical Skills: Comfortable with scheduling software and computers
• Experience: Reception, customer service, or office background preferred
• Healthcare experience: A plus but not mandatory
• Growth Mindset: Interested in taking on more responsibility over time

How to Apply ✉️

Send your resume through Indeed. We look forward to hearing from you!

Pay: From $23.00/hour 💰

Benefits 🎁

• Flexible schedule

Application Questions 💡

What excites you about growing into a clinic management role?

Relocation 💼

Must be willing to relocate to Redmond, WA 98052 before starting work (preferred).

Work Location 📍

In person at our clinic in Redmond, WA