America's Best Is Hiring A Front Desk Receptionist

Boost Your Career by Joining America's Best as a Receptionist!

Join a thriving optical retailer dedicated to providing affordable eye care and eyewear while enjoying a supportive work environment and great benefits. Ready to make a difference? Keep reading to learn more! 🌟

Company Overview

America's Best is part of National Vision, one of the largest optical retailers in the United States. With over 1,000 stores and counting, our brand continues to grow. Each store offers a seamless experience combining eyewear and eye care at a low price, ensuring top-quality service for every customer.

For more details about America’s Best, visit AmericasBest.com.

At National Vision, we believe everyone deserves to see their best to live their best. We are committed to making quality eye care and eyewear accessible and affordable for all. 👓

About the Role

As the friendly face of our stores, Receptionists are vital to our success. Your responsibilities include greeting and welcoming customers with a smile, maintaining organized patient records, and ensuring smooth patient scheduling. You are the glue that keeps our operations running seamlessly, providing prompt and courteous service both in person and over the phone.

Enjoy a great work schedule — we're closed every Sunday! 🎉

What Your Day Will Look Like – The Specifics

• Deliver high-quality customer service while adhering to all safety protocols.
• Ensure a smooth customer flow through the store.
• Answer, screen, and forward incoming phone calls following National Vision protocols.
• Handle managed care plans and communicate with insurance companies as needed.
• Provide customers with accurate, basic information about our services.
• Schedule, confirm, and follow up on appointments and classes.
• File patient records daily and prepare files for upcoming appointments.
• Monitor order statuses and notify customers about delays or arrivals.
• Maintain a tidy and organized reception area with all necessary materials.
• Manage daily mail and deliveries, and keep track of office supplies inventory.
• Participate in mandatory communication meetings to stay connected and informed.

Qualifications – Are You the Perfect Fit?

• Fluent in both English and Spanish, reading and speaking.
• Previous experience as a Receptionist, Front Office Representative, or similar role is preferred but not required.
• 0-2 years of related experience or training preferred.
• Experience handling multiple phone lines is a plus.
• Outstanding customer service skills.
• Strong organizational abilities.

Additional Benefits & Growth Opportunities

At National Vision, we value your hard work! We offer:

• Competitive pay & bonus opportunities 💰
• Comprehensive benefit packages including:
• Health & Dental Insurance
• 401(k) Retirement Savings
• Flex Spending Accounts
• Generous Paid Time Off & Holidays
• Parental Leave
• Employee Eyewear Discount 👓
• Overtime Pay when applicable

Focus on Your Professional Growth:

• Training programs and educational courses 📚
• Emphasis on internal promotions and career advancement

Join us today to enjoy a fulfilling career with endless opportunities in a supportive environment. Your future is clear with National Vision! 🌈

Equal Opportunity Commitment

We are an equal opportunity employer. We evaluate qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, and other protected characteristics.