Novus Adult Care Services Is Hiring A Front Desk Coordinator Medical Assistant

Exciting Career Opportunity at Novus ACS in Milton, DE! 🚑

Join us as we expand our services and grow our team at our new location opening in July 2026. Check out our website for more details on our six locations across Pennsylvania: www.novusacs.com.

Position: Front Desk Coordinator / Medical Assistant (Bilingual Preferred: English/Spanish) 🌟

Job Summary

We are seeking an experienced and dependable Front Desk Coordinator / Medical Assistant to oversee and manage our front desk operations, ensuring our healthcare practice runs smoothly and efficiently. Working closely with healthcare staff and providers, your responsibilities will encompass all aspects of front desk management. This role demands teamwork, multitasking ability, and adaptability in a fast-paced environment.

Schedule: Monday through Friday, 8:00 AM to 4:00 PM, with one Saturday per month.

Key Duties & Responsibilities 📝

• Front Desk Management: Oversee all front desk tasks, including answering and directing calls, scheduling appointments, greeting patients, registration, and administrative duties.
• Patient Information: Review, verify, and update patient records and insurance information, ensuring accuracy.
• Scheduling: Manage the overall patient and practice schedule.
• Record Keeping: Maintain accurate patient logs and manage medical records securely.
• Laboratory Coordination: Schedule and oversee lab and specimen pickups.
• Record Management: Send, receive, and maintain patient medical records while ensuring confidentiality and HIPAA compliance.
• Work Environment: Uphold a safe, secure, and healthy workplace by following established standards and legal regulations.

Skills & Qualifications 💡

• High School Diploma or GED required; medical terminology and front desk training preferred.
• Minimum of 3+ years experience as a medical receptionist in healthcare or hospital settings; management experience is a plus.
• Demonstrates professionalism and excellent customer service skills.
• Strong written and verbal communication abilities.
• Proficient in basic computer skills.
• Comfortable working in a fast-paced environment.
• Ability to work cooperatively within a team and follow directions effectively.

Compensation & Benefits 💸

Salary: $28.00 - $30.00 per hour

Benefits include:

• Dental, health, and vision insurance
• Paid sick leave and holidays
• Paid time off (PTO)

Additional Details

• Job Type: Full-time
• Work Location: In person in Milton, DE 19968
• Must be willing to relocate before starting work.

Education & Experience Requirements 📚

• High school or equivalent (Required)
• 3+ years experience as a Medical Receptionist/Front Desk in healthcare (Preferred)
• 1+ year experience in customer relations (Preferred)