French Selection UK Is Hiring A French Speaking Customer Support

Join a rapidly growing company dedicated to providing professional services and equipment, known for exceptional customer support and strong client relationships. This is an excellent opportunity for a fluent French speaker to contribute to a dynamic team in a customer support role.

Overview

Responsibilities

• Position: French Speaking Customer Support 🇫🇷
• Location: Lincoln 📍
• Work Schedule: Hybrid work (4 days a week in the office after training) 🏢🏡
• Salary: Up to £28,000 per annum (pro-rata) 💷
• Contract: Fixed Term Contract - Maternity Cover
• Reference: 5511F

Main Duties

• Deliver excellent customer service to the French market, ensuring timely support and overall customer satisfaction 💬
• Provide high-quality support to French-speaking customers via phone and email 📞✉️
• Process enquiries, quotations, and orders accurately and efficiently 📝
• Maintain and update customer information within the CRM system 🔄
• Assist Regional Account Managers with administrative and customer-related tasks 🤝
• Proactively follow up on quotes, deliveries, and customer queries 🔍
• Coordinate with internal teams and external partners to ensure smooth order fulfilment and issue resolution 🤝✅

Candidate Profile

• Fluent in French with a high professional standard of English 🗣️
• Collaborative team player with a positive, can-do attitude 🤗
• Approachable and customer-focused 😊
• Confident in building relationships and identifying commercial opportunities 💼
• Highly organized multitasker capable of working under pressure and meeting deadlines ⏱️
• IT literate, with strong skills in Microsoft Office and CRM systems 💻

Compensation: Up to £28,000 per annum (pro-rata) for this fixed-term maternity cover contract 💰