Morley Companies Is Hiring A French Bilingual Product Quality Assurance Agent Remote

Join Our Team as a Remote French Bilingual Product Quality Assurance Agent! 🇫🇷💻

Are you fluent in French, with a keen ear for Quebecois dialect, looking for a flexible work-from-home opportunity that leverages your language and tech skills? This role offers an excellent chance to grow with a supportive team while working remotely.

Location:

Remote — Wisconsin residents only

What to Expect 🤝

As a French Bilingual Product Quality Assurance Agent at Morley, you'll communicate with dealership partners, documenting information and providing outstanding customer service in both French and English. Your efforts will help strengthen client relationships by resolving issues promptly.

• No automotive experience required!

Why Apply? 🌟

• Work from home with regular team interactions
• No weekends required
• Paid training provided
• Equipment supplied
• Benefits available
• Opportunities for professional growth and development

Your Responsibilities 📝

• Answer inbound calls from French-speaking dealers
• Gather and document information in English
• Deliver solutions efficiently in French, following established processes
• Achieve quality and productivity goals by:
  • Understanding project operations and workflows
  • Providing services that meet targets
• Offer timely, accurate solutions via calls, chats, emails, and other communication channels with a positive attitude

Questions Before You Apply? 💬

Chat live with a Morley Talent Acquisition Specialist:

• Website: careers.morleycompanies.com
• Chat Hours: M-F, 8 a.m. - 5 p.m. Eastern / 7 a.m. - 4 p.m. Central / 6 a.m. - 3 p.m. Mountain / 5 a.m. - 2 p.m. Pacific (closed on some holidays)

Responses to after-hours questions will be provided on the next business day.

Skills for Success 🚀

Required Skills

• Strong computer navigation and typing skills
• Extensive customer service experience (call centers, retail, hospitality, etc.)
• Positive, self-starting attitude with attention to detail
• Excellent interpersonal and listening skills

Eligibility Requirements

• Fluent in speaking, reading, and writing French, with understanding of Quebecois dialect (French fluency test required)
• High school diploma or equivalent
• At least one year of relevant work experience, including call center and customer service roles
• Availability to work shifts during operations hours:
  • Monday - Friday (no weekends!)
  • 8 a.m. - 6 p.m. Central time / 9 a.m. - 7 p.m. Eastern time
  • Schedule reliability is essential due to time-sensitive queues

Nice to Have 👍

• An associate degree

Remote Work Requirements 🖥️

• Resident of Wisconsin
• Distraction-free, secluded work environment
• Internet setup:
  • High-speed wired internet (cable or fiber)
  • Ethernet connection to modem/router
  • Wireless, 5G, or satellite connections not supported

The Remote Experience 🎥

Curious about working from home at Morley? Watch this video to see a typical day of a remote associate and how their home office setup keeps them focused and productive.

Why Join the Morley Family? 🏢❤️

At Morley, your compensation goes beyond your paycheck — it includes comprehensive health coverage, wellness resources, and financial benefits designed to support your work and personal life.

Health & Wellness Benefits 🩺

• Medical and prescription coverage
• Dental and vision insurance
• Paid time off
• Wellness program with rewards for annual checkups
• Programs for quitting tobacco and managing chronic conditions like diabetes or asthma

Financial Benefits 💰

• 401(k) plan with company match
• Flexible Spending Account (FSA)
• Life insurance
• Short- and long-term disability insurance (company-paid)

Additional Perks 🌟

• 24/7 online access to doctors via Teladoc
• Round-the-clock nurse help desk
• Patient advocacy services for benefits and claims support
• Guidance on family, financial, and estate planning (including wills)

About Morley 🌍

Our mission: to deliver extraordinary experiences by leading with humility, embracing diversity, attention to detail, and making the impossible possible — for our associates and our clients.

We are committed to an inclusive, respectful workplace and are an Equal Opportunity Employer. We provide reasonable accommodations for people with disabilities during the application process. For accommodations, contact talentacquisition@morleynet.com.

Thank you for your interest in Morley!

Important Notices ⚠️

Morley utilizes E-Verify during the hiring process.