English
French
Morley Companies, Inc. Is Hiring A French Bilingual Product Quality Assurance Agent
Join Our Team as a French Bilingual Product Quality Assurance Agent at Morley! 🌟
Looking for a remote position where you can utilize your language skills and customer service expertise? Morley offers an exciting opportunity to work from home while supporting automotive dealership partners in a bilingual environment.
📍 Location:
Remote – Wisconsin residents only.
🔍 About the Role
Are you fluent in French with a good ear for Québécois French? This role involves communicating with dealership partners, documenting information, and delivering excellent customer service in both French and English—all from the comfort of your home! No automotive experience required.
⏳ What to Expect
- Engage with French-speaking dealership partners via inbound and outbound calls, chats, and emails
- Document information accurately and efficiently in English
- Resolve issues promptly to help maintain strong client relationships
- Meet quality and productivity goals using defined processes and applications
- Contribute to a positive customer experience with a friendly, upbeat attitude
🎯 Why Apply?
- Work from home with regular team connections
- No weekend work required
- Paid training provided
- Equipment supplied by Morley
- Enjoy benefits and opportunities for professional growth
🛠️ Key Responsibilities
- Handle calls from French-speaking dealers
- Gather and document information in English
- Provide timely, accurate solutions in French
- Achieve quality and productivity metrics
- Deliver excellent customer service across multiple channels
🎓 Skills for Success
- Strong computer navigation and typing skills
- Extensive customer service experience (call centers, retail, hospitality, etc.)
- Self-motivated with a positive attitude and attention to detail
- Excellent interpersonal and active listening skills
📝 Eligibility Requirements
- Fluent in French—speaking, reading, and writing (Québécois dialect)
- High school diploma or equivalent
- At least one year of relevant experience, preferably in call centers or customer service roles
- Ability to work Monday to Friday, 8 a.m. – 6 p.m. Central Time (no weekends)
- Reliable schedule adherence
🌐 Remote Work Requirements
- Wisconsin resident
- Quiet, distraction-free work environment
- High-speed wired internet connection (cable or fiber)
- Ethernet connection to your modem/router (wireless, 5G, and satellite are unsupported)
🤝 Why Join Morley?
At Morley, your compensation extends beyond your paycheck—benefits include health coverage, wellness programs, and financial benefits designed to support your overall well-being.
💙 Health & Wellness Benefits
- Medical, prescription, dental, and vision insurance
- Paid time off (PTO)
- Wellness programs with rewards for annual checkups
- Support for quitting tobacco and managing chronic conditions
💰 Financial Benefits
- 401(k) retirement plan with company match
- Flexible Spending Account (FSA)
- Life insurance and company-paid disability coverage
🛡️ Additional Benefits
- 24/7 access to doctors via Teladoc
- Round-the-clock nurse help desk
- Support with family, financial, and estate planning (including wills)
🌟 About Morley
Our mission is to deliver extraordinary experiences by leading with humility, embracing diversity, paying attention to details, and making the impossible possible—both for our associates and our partners.
We are an Equal Opportunity Employer committed to fostering a respectful and inclusive work environment. Reasonable accommodations are available for individuals with disabilities. If you require assistance during the application process, please contact us.
🔒 Notices
- Morley uses E-Verify during onboarding. Learn more about E-Verify
- View Morley's CCPA Notice for California applicants
- Read Morley's privacy policy