JCC Association of North America Is Hiring A Fitness Center Member Support

Join Our Team as a Front Desk Attendant at the Addison-Penzak Jewish Community Center! 🏢✨

Enjoy a rewarding role with benefits such as free gym and pool memberships, while helping foster a welcoming and vibrant community environment.

Pay Range 💵

$16.00 - $17.50 per hour

Summary 📝

Front Desk Attendants are essential in creating a friendly and organized atmosphere at the Addison-Penzak Jewish Community Center, part of Jewish Silicon Valley. Your responsibilities include guiding members, providing information about our events and programs, and ensuring a safe, welcoming environment rooted in Jewish values and traditions. Your role helps promote member retention and enhances community well-being.

Areas of Responsibility 📋

• Meet, greet, and provide information to every member/guest requesting access to the facility. 🤝
• Check-in guests with reservations for pool, fitness, and tennis facilities using the automated reservation system. 🏊‍♂️🏃‍♀️🎾
• Assist members/guests by offering wayfinding services and information.
• Maintain a clean and organized workstation.
• Have comprehensive knowledge of daily operations and events within the facility.
• Perform other duties as required or directed by management, adapting to business needs.

Qualifications & Competencies 🔍

Specific Skills 💼

• Strong customer service experience 😊
• Exceptional attention to detail and follow-through ✅
• Ability to follow changing directives and communicate effectively. 🗣️
• Teamwork skills across all levels and departments. 🤝
• Maintain confidentiality at all times. 🔒
• Superior verbal and written communication skills. 📝
• Comfort with web applications, device technologies, smartphones, tablets, and Windows applications. 📱💻
• Friendly, supportive attitude — "Can-Do!" mindset. 😊
• Commitment to service through a Jewish lens. ✡️
• Ability to answer and transfer phone calls efficiently. 📞
• 1 year of demonstrated excellence in customer service (preferred). ⭐
• Understanding of administrative and safety procedures. 🚨
• Effective communication skills, both verbal and written. 🗣️✍️
• Positive attitude and work ethic. 🌟
• Ability to multi-task and handle competing priorities. ⚡
• Availability during Monday-Friday business hours with occasional evenings and weekends. 🕒
• Physical ability to lift up to 35 pounds when necessary. 💪
• Work environment includes fitness/ community center and typical office setting. 🏢
• Ability to sit or stand for extended periods and navigate the facility comfortably. 🚶‍♂️🚶‍♀️

Minimum Qualifications & Physical Requirements ✅

The role requires adaptability to various working conditions, including noisy environments and proximity to others. Standard office equipment is used regularly. The position is contingent upon passing a comprehensive background check, including fingerprinting and a life scan assessment.

Additional Information 📌

This job description outlines the general scope of the role and responsibilities and may be adjusted as needed by management. Employment is at will.

Salary & Benefits 💰

Under $25,000 annually, with amenities including a fitness center, heated pools, tennis courts, gymnasium, event spaces, athletic fields, physical therapy, and more! Join us to enjoy special events, classes, and recreation programs for all ages.