StoneX Group Inc. Is Hiring A Financial Operations Associate

Join a global leader in connecting clients to markets and talent to opportunity, with a career that offers growth, innovation, and meaningful impact across six continents. 🌍

Overview

Connecting clients to markets – and talent to opportunity.

With 5,400+ employees and over 80,000 institutional, commercial, and payments clients, we operate from more than 80 offices across six continents. As a Fortune 100, Nasdaq-listed provider, we focus on innovation, human connection, and delivering world-class products and services to investors of all types.

Whether you aspire to connect retail clients with trading opportunities or immerse yourself in institutional investing, StoneX Group offers four business segments loaded with potential for progression and growth.

Business Segment Overview - Retail 🌟

Empower individual investors – and yourself – in retail finance through a variety of innovative products and market intelligence tools. From FX and CFDs to precious metals, master an exciting array of wealth management solutions.

Responsibilities

Job Purpose

Financial Operations play a crucial role by managing client funds and ensuring an optimal customer experience. Our mission is to provide operational excellence through the expertise of our dedicated, service-minded team. We collaborate proactively with Sales, Client Services, and Compliance to process transactions accurately and promptly, fostering a positive client relationship.

Key Responsibilities

• Support back office operations by processing customer transactions such as deposits, withdrawals, and transfers.
• Facilitate inbound and outbound payments, including wire transfers, credit cards, e-checks, and checks.
• Learn and utilize various banking systems to support treasury functions.
• Help manage risks associated with financial transactions.
• Keep management informed of processing issues and red flags.
• Manage and complete internal projects or individual tasks as delegated.
• Identify opportunities for process improvements and participate in ongoing enhancements to our client treasury operations.

Qualifications 🎓

• Fluency in Mandarin is required.
• Availability to work between 11:00 a.m. – 8:00 p.m. ET.
• Ability to work in-office 4 days a week, with 1 day optional remote work.
• Bachelor’s Degree in a related field.
• Proficiency in Microsoft Windows environment.
• Exceptional customer service skills.
• Demonstrated ability to work effectively within a solution-driven team.
• Strong organizational and prioritization skills.
• Capacity to multitask proactively and meet deadlines in a high-volume environment.
• A passion for learning about Financial Operations and Global Banking.
• Experience in operational/back office or customer service roles is a plus.
• Flexibility in scheduling is essential.

Additional Details 🌟

This hybrid role is located in Warren, New Jersey, offering competitive entry-level compensation:

• Salary Range: $40,000 - $43,000 (determined by education, experience, skills, and internal equity)
• Potential eligibility for incentive compensation based on business performance and management recommendations
• Comprehensive benefits package, including medical and financial options, tailored to the position