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Sword Health Is Hiring An Executive Assistant & Office Manager
Join Sword Health as an Executive Assistant & Office Manager 🏢✨
Be a vital part of our mission to revolutionize pain management worldwide, supporting our leadership and empowering our dynamic team on a global scale.
About Sword Health
Sword Health is committed to freeing two billion people from pain. With 67% of members achieving pain-free lives and a 70% reduction in surgery intent, we leverage AI Care to transform lives. Serving over 25,000 enterprise clients across three continents, we hold the majority of industry patents, win 70% of evaluations against competitors, and have raised more than $300 million from leading venture firms like Founders Fund, Sapphire Ventures, General Catalyst, and Khosla Ventures.
Recognized as a Forbes Best Startup Employer in 2025, we offer a vibrant and growth-oriented environment for top talent. Since our market debut in 2020, we’ve experienced unprecedented growth, creating a mission-driven culture loved by our team. With a recent valuation of $4 billion, we are in hyper-growth mode, seeking passionate, committed individuals to help us expand globally.
Our Core Values & Culture 💙
Joining Sword means embracing our core values, foremost among them being to "do it for the patients" every day and to "deliver more than expected" for our members and clients. Our environment fosters innovation, dedication, and a shared purpose to build a pain-free world powered by AI and human touch, accessible to all.
The Opportunity 🎯
This is your chance to make a meaningful impact on a global scale, collaborating with over 1,000 talented colleagues across three continents. Join us in building a future where pain treatment is innovative, accessible, and driven by technology and compassionate people.
Role Overview: Executive Assistant & Office Manager
The Executive Assistant & Office Manager will handle the calendars, travel arrangements, and communications for 3-4 members of our leadership team, as well as oversee the smooth operation of our Lisbon office. We seek a proactive, organized professional capable of anticipating needs, managing multiple priorities, and upholding discretion and professionalism in executive and office management duties.
What You’ll Be Doing 🛠️
- Manage comprehensive office services including reception, shipping, mail, kitchen supplies, office provisions, maintenance, and general duties;
- Coordinate with property management, security, janitorial services, internet, AV, and vendors to maintain a clean, functional workspace;
- Serve as the primary contact for maintenance, mail, shipping, supplies, equipment, bills, and errands;
- Greet clients and visitors, promptly addressing or directing inquiries;
- Assist in organizing, scheduling, and executing onsite events;
- Handle incoming and outgoing calls (internal/external);
- Support leadership team members' calendars by:
- Scheduling meetings, appointments, conference calls, and ensuring alignment with priorities;
- Anticipating and resolving scheduling conflicts;
- Arranging travel logistics, including flights and accommodations;
- Preparing meeting agendas, briefing materials, and documentation;
- Managing communication with stakeholders and internal/external stakeholders;
- Supporting expense reports, reimbursements, and financial tasks;
- Maintaining strict confidentiality at all times.
What You Need to Have ✅
- Availability to work at our Lisbon office five days a week (typically 9 am to 6 pm);
- 3+ years of experience as an Executive Assistant and/or Office Manager;
- Excellent verbal and written communication skills in Portuguese and English;
- Proficiency in office management and scheduling software like Google Calendar, Gmail, and Google Meets.
Nice to Have 🌟
- Background in consulting (law firms, banks) or startups;
- Experience with tools such as Zip, Concur, Notion, Slack, and Navan.
What We Offer 🎁
- A stimulating, fast-paced environment fostering creativity;
- A bright future at a high-tech startup with growth opportunities;
- Career development and competitive compensation;
- The chance to work with a talented team making a real difference in healthcare;
- Flexible working hours with remote work options and unlimited vacation;
- Access to our health and well-being programs, including digital therapist sessions;
- Remote or hybrid work arrangements;
- Learn more about our tech stack here.
Compensation 💰
Portugal - Sword Benefits & Perks 🇵🇹
- Health, dental, and vision insurance
- Meal allowance
- Equity shares
- Remote work allowance
- Flexible working hours
- Work from home arrangements
- Discretionary vacation
- Snacks and beverages
- English language classes
Note: Please be aware that this position does not include relocation assistance. Candidates must have a valid EU visa and reside in Portugal.
Equal Opportunity Statement 🌍
Sword Health and its affiliates comply with applicable civil rights laws and do not discriminate based on age, ancestry, color, citizenship, gender, gender identity or expression, marital status, medical condition, national origin, disability, pregnancy, race, religion, caste, sexual orientation, or veteran status.
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