Harrison Dermatology Is Hiring A Dermatology Front Desk Specialist

Join Our Warm and Compassionate Dermatology Practice as a Front Desk Specialist! 😊

At Harrison Dermatology, we are committed to providing exceptional, patient-centered care in a welcoming environment. We value a collaborative team culture and are looking for a dedicated professional to join us in making a positive impact every day.

Position Summary

We are seeking a professional, compassionate, and detail-oriented Front Desk Specialist who is fluent in Vietnamese to be the first point of contact for our patients. In this role, you will manage patient scheduling, check-in/check-out, insurance verification, and payments, all while creating a friendly and efficient experience. This is an excellent opportunity for someone eager to grow within a supportive and team-focused healthcare environment.

Key Responsibilities

• 🤝 Warmly welcome patients in person and over the phone with professionalism and empathy
• 🗓️ Schedule and confirm appointments accurately using our EMR system
• ✅ Check patients in and out, ensuring smooth flow from arrival to departure
• 💵 Collect and process payments, co-pays, and outstanding balances
• 🛡️ Verify insurance eligibility and benefits prior to appointments
• 📚 Educate patients on financial policies, insurance coverage, and referral requirements
• 📁 Maintain accurate and up-to-date patient records and documentation
• 🤝 Support other front and back office staff to promote team efficiency
• 🔒 Uphold HIPAA compliance and confidentiality standards
• 💖 Represent the practice’s core values of compassion, teamwork, and exceptional service

What We're Looking For

• 🌟 Fluency in Vietnamese
• 📄 Knowledge of insurance verification and medical billing basics
• 🗣️ Strong communication and interpersonal skills
• 😊 Positive, team-oriented attitude with a growth mindset
• ⚡ Ability to multitask in a fast-paced environment while maintaining attention to detail
• 💻 Proficiency with EMR systems (e.g., ModMed, EPIC, or similar), insurance verification, and medical billing is a plus
• 🎓 High school diploma or equivalent required; additional training or certifications in medical administration are a plus

Why Join Us? 🎉

• 🩺 A patient-first, team-oriented culture where your contributions truly matter
• 🚀 Opportunities for career advancement and professional growth
• 💰 Competitive pay and comprehensive benefits package
• 🙌 Supportive leadership invested in your success
• 🌟 Be part of a practice making a meaningful difference in patients’ lives every day
• 🍽️ Bonus perk! Complimentary breakfast and lunch—because great care starts with a well-fed team!

Job Details

Type: Full-time

Pay: $16.00 per hour

Benefits

• ✅ 401(k) matching
• 🦷 Dental insurance
• 🎁 Employee discount
• 🅿️ Free parking
• 🩺 Health insurance
• 📚 On-the-job training
• 🚀 Opportunities for advancement
• ⏳ Paid time off
• 👁️ Vision insurance

Experience & Language Requirements

• 🩺 Medical receptionist: 1 year experience (Required)
• 🗣️ Vietnamese language proficiency (Required)

Work Location

👥 In person