WA Dental Group Is Hiring A Dental Treatment Coordinator

Join our team as a Korean-Speaking Administrative Assistant (Dental Treatment Coordinator) and be a vital part of providing exceptional patient care in a dynamic dental practice! 🦷✨

Job Title: Korean-Speaking Administrative Assistant (Dental Treatment Coordinator)

Required: Willingness to travel within the North Region 🚗🌟

Job Summary

We are seeking a motivated and compassionate Korean-speaking Administrative Assistant / Dental Treatment Coordinator to support our patients through their dental treatment journey. In this role, you will help patients understand their care options, coordinate appointments, and ensure a smooth, positive experience from consultation to completion.

This position acts as a crucial link between patients and the dental team, handling treatment coordination, scheduling, insurance processing, and financial discussions.

Key Responsibilities

• 🗣️ Clearly present and explain dental treatment plans to patients in a professional and friendly manner
• 💰 Discuss treatment costs, insurance coverage, and available payment options
• 📅 Coordinate and schedule patient appointments for recommended treatments
• 🔍 Verify insurance benefits and assist with pre-authorizations when needed
• 🔄 Follow up with patients regarding pending or unscheduled treatments
• 📝 Maintain accurate and up-to-date patient records and documentation
• 🤝 Work closely with the dental team to ensure smooth daily operations
• ❓ Respond to patient questions regarding treatment plans and billing concerns

Qualifications

• 🦷 Previous experience in a dental or healthcare setting is preferred
• 📝 Strong knowledge or willingness to learn dental terminology and insurance processes
• 🗣️ Excellent communication skills in Korean and English
• 📋 Strong organizational skills and ability to multitask
• 💻 Comfortable using dental software and basic computer systems
• 🚗 Willingness to travel within the North Region as required

Skills & Competencies

• 🙋‍♀️ Strong patient/customer service mindset
• 🔍 Attention to detail and accuracy
• 🧩 Problem-solving and adaptability
• 🔒 Ability to maintain confidentiality and professionalism
• 🤝 Team player with a positive attitude

Why Join Us

We offer a supportive and collaborative environment where you can grow your skills, work closely with a dedicated dental team, and make a meaningful impact on patient care every day. 🌟🦷