btyDENTAL WA Group Is Hiring A Dental Treatment Coordinator

Join our team as a Korean-Speaking Administrative Assistant (Dental Treatment Coordinator) and be part of a role that makes a real difference in patients' dental journeys! 😊

Job Title: Korean-Speaking Administrative Assistant (Dental Treatment Coordinator)

**Required:** Willingness to Travel within the North Region

🔍 Job Summary

We are looking for a motivated and compassionate Korean-speaking Administrative Assistant / Dental Treatment Coordinator to join our team. In this role, you will play an important part in supporting patients through their dental treatment journey—helping them understand their care options and ensuring a smooth, positive experience from consultation to completion.

This position serves as a key link between patients and the dental team, supporting treatment coordination, scheduling, insurance processing, and financial discussions.

🎯 Key Responsibilities

• Present and explain dental treatment plans to patients in a professional and friendly manner
• Discuss treatment costs, insurance coverage, and available payment options
• Coordinate and schedule patient appointments for recommended treatments
• Verify insurance benefits and assist with pre-authorizations when needed
• Follow up with patients regarding pending or unscheduled treatments
• Maintain accurate and up-to-date patient records and documentation
• Collaborate closely with the dental team to ensure smooth daily operations
• Respond to patient questions regarding treatment plans and billing concerns

🔑 Qualifications

• Previous experience in a dental or healthcare setting is preferred
• Strong knowledge or willingness to learn dental terminology and insurance processes
• Excellent communication skills in Korean and English
• Strong organizational skills and ability to multitask
• Comfortable using dental software and basic computer systems
• Willingness to travel within the North Region as required

🛠️ Skills & Competencies

• Strong patient/customer service mindset
• Attention to detail and accuracy
• Problem-solving and adaptability
• Ability to maintain confidentiality and professionalism
• Team player with a positive attitude

🌟 Why Join Us

We offer a supportive and collaborative environment where you can grow your skills, work closely with a dedicated dental team, and make a meaningful impact on patient care every day. 🚀