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United States
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Remote
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Posted May 9, 2026
English
Italian
Patrique Mercier Recruitment By Nellie Is Hiring A Customer Service
Patrique Mercier Recruitment FR is thrilled to present a wonderful opportunity for an Italian-Speaking Customer Service Representative at a renowned Consumer Goods Company in Greece. This position is ideal for individuals passionate about delivering exceptional customer service in a dynamic, consumer-focused environment. 🚀
📝 Key Responsibilities
- Provide outstanding customer service to Italian-speaking clients via phone, email, and other communication channels.
- Assist clients with inquiries related to consumer products, order management, and fulfillment processes.
- Respond to customer complaints and questions with professionalism and empathy, aiming for effective solutions.
- Maintain a thorough understanding of company products and services to deliver accurate information.
- Document customer interactions systematically to improve service quality and satisfaction.
- Collaborate with internal teams to resolve complex issues as they arise.
- Contribute to continuous improvement initiatives to enhance the overall customer experience.
- Ensure fluency in Italian and English, both written and spoken.
💼 Ideal Candidate Profile
- Experience in customer service, preferably within the consumer goods sector.
- Excellent communication skills with a focus on client satisfaction.
- Ability to handle sensitive information with discretion and professionalism.
- Proficiency in customer service software and Microsoft Office applications.
- Detail-oriented with strong organizational skills.
- A proactive attitude with the capacity to work effectively in a team-driven environment.
🎁 Benefits & Perks
- Private Health Insurance
- Comprehensive Training & Development
- Performance Bonus
- Two Extra Salaries Per Year
- Fully Paid Training
- Fully Paid Relocation Package (flight, transfer, and hotel)
- Free Greek Lessons, discounts, and other exclusive perks 🎉
