Activ8 Recruitment & Solutions Is Hiring A Customer Service Inside Sales Coordinator Korean Bilingual

Join a leading global manufacturer of industrial equipment in a rewarding role supporting their Buffalo Grove, IL office as a Korean – English bilingual Customer Service / Inside Sales Coordinator. This full-time position offers comprehensive benefits and an opportunity to work in a collaborative, international environment. 🚀

About the Role

The ideal candidate will bring hands-on experience in customer service and logistics, coupled with a positive, team-oriented attitude. You will serve as a vital link between customers, internal teams, and suppliers to ensure seamless operations and customer satisfaction.

Key Responsibilities 📝

• Customer & Internal Support: Act as a primary contact for customers and internal clients regarding order status, logistics tracking, inquiries, and issues via phone and email.
• Data & Order Processing: Accurately enter data, receive and process purchase orders and return authorizations, and update logistics and sales activities in company systems.
• Collaboration with Departments: Work closely with Operations and Sales teams to ensure order processing accuracy and demand forecasting.
• Pricing & Quotations: Assist with product pricing and provide quotations to customers.
• Supply Chain Coordination: Interface with internal departments and external suppliers (domestic and international) to facilitate timely delivery of products.
• Customer Support & Issue Resolution: Resolve purchase, warranty, and delivery issues as they arise.
• Inventory Management: Track inventory levels to ensure product requests and purchases are fulfilled.
• Administrative Assistance: Support booking for internal events, travel arrangements, and distribution of sales and commission reports.
• Additional Duties: Perform other tasks as assigned to support team operations.

Qualifications & Skills ✅

• Language Fluency: Fluency in Korean and English (speaking, listening, reading, and writing).
• Communication & Collaboration: Strong ability to work effectively in a multicultural environment.
• Experience: 2-3 years in sales administration, procurement, inventory control, or inside sales—preferably in manufacturing.
• Independence: Ability to work self-sufficiently with minimal supervision.
• Technical Skills: Proficiency in Microsoft Office Suite and computer skills.
• Problem-Solving & Time Management: Excellent skills to prioritize and resolve issues efficiently.

Compensation & Benefits 💼

• Medical, Dental, Vision, and Life Insurance
• 401(k) plan with company match
• Additional benefits as outlined

About Activ8 Recruitment & Solutions

With over 25 years of experience, Activ8 Recruitment & Solutions / Renaissance Resources Inc. is a trusted leader in North American recruiting for Japanese businesses. We specialize in connecting top talent with industries including Automotive, Electronics, Food & Beverage, Logistics, Manufacturing, Oil & Gas, Banking & Finance, and Entertainment.

Our Commitment to Candidates & Clients 🎯

We understand your unique needs and provide tailored solutions to ensure success. All candidate information is thoroughly verified, and only qualified candidates will be contacted. We prioritize direct applicants; third-party resumes may not be reviewed. If you do not hear from us, please consider your application not matched for this opportunity.