Activ8 Recruitment & Solutions Is Hiring A Customer Service Inside Sales Coordinator Korean Bilingual

Exciting Opportunity: Bilingual Customer Service / Inside Sales Coordinator in Buffalo Grove, IL 🚀

Join a leading global industrial equipment manufacturer as a Korean – English bilingual Customer Service / Inside Sales Coordinator. This full-time, direct hire role offers a compelling benefits package and the chance to be part of a dynamic, international team.

Key Responsibilities

• Customer and Internal Support: Serve as the primary contact for customers and internal teams regarding order status, logistics tracking, inquiries, and issue resolution via phone and email.
• Data Management: Enter data accurately, process purchase orders and return authorizations, and update logistics and sales information in company systems.
• Collaborative Operations: Work closely with Operations and Sales departments to ensure seamless order processing and accurate demand forecasting.
• Pricing & Quotations: Assist with product pricing strategies and provide quotations to customers.
• Supply Chain Coordination: Liaise with internal departments and external suppliers (domestic and international) to ensure timely product delivery.
• Issue Resolution: Address customer issues related to purchases, warranties, and delivery promptly and professionally.
• Inventory Tracking: Monitor stock levels to guarantee sufficient inventory for customer requests and orders.
• Administrative Support: Help with internal event bookings, travel arrangements, and the distribution of sales and commission reports.
• Additional Duties: Perform other tasks as assigned to support team success.

Qualifications & Skills

• Language Fluency: Proficiency in Korean and English (speaking, listening, reading, and writing).
• Communication & Teamwork: Excellent collaboration skills in a multicultural environment.
• Experience: 2-3 years in sales administration, purchasing, inventory management, or inside sales, preferably in manufacturing.
• Independence & Initiative: Ability to work autonomously with minimal supervision.
• Technical Skills: Strong computer skills and proficiency in Microsoft Office applications.
• Problem-Solving & Time Management: Strong analytical skills and ability to prioritize tasks effectively.

Compensation & Benefits

• Comprehensive medical, dental, vision, and life insurance coverage 🌟
• 401(k) retirement plan with company matching 💼

About the Recruiter

Activ8 Recruitment & Solutions / Renaissance Resources Inc. has been a trusted leader in North American recruitment for over 25 years, specializing in connecting top talent with companies across various industries including Automotive, Electronics, Food & Beverage, Logistics, Manufacturing, Oil & Gas, Banking & Finance, and Entertainment.

We provide tailored solutions by understanding your unique needs—whether you're a company seeking skilled professionals or a candidate searching for your next career move.

Candidate Screening & Application Process

All candidates are screened to verify the accuracy of their submitted information. We will contact only those who meet the qualifications for consideration. If you do not hear from us, it means your application was not a match for this position. Additionally, if we are unable to reach you within a reasonable timeframe, your application may be removed from the pool.

We prioritize direct applications; resumes from third-party recruiters may not be reviewed.