Allegheny York Is Hiring A Customer Service Associate Bilingual

Join Our Team as a Customer Service Representative! 🚀

Become a vital part of our customer support team by delivering exceptional service and ensuring client satisfaction in a fast-paced environment.

Key Responsibilities

• Deliver excellent customer service with a high degree of professionalism.
• Handle inbound calls daily, answering questions and routing calls appropriately.
• Assist customers with account information, credit and billing inquiries, processing payments, and placing online orders.
• Serve as a liaison between customers and management to resolve merchandise quality concerns.
• Negotiate and collect funds from customers as needed.
• Utilize computerized systems to search and access customer information within our records management systems.

Position Summary

As a Customer Service Representative (CSR), you will be the frontline of our support and client service team, providing top-tier service to our valued customers. Your core skills in English, communication, and customer service will help you handle inquiries, resolve issues, and ensure overall satisfaction. Your sales expertise in upselling products will further enhance customer experiences. Additionally, your proficiency in Microsoft Office, data entry, and call center operations will contribute to the success of our team in delivering premium service.

Job Details

• Type: Full-time
• Pay: $14.00 - $17.50 per hour

Benefits 💼

• ✔️ 401(k)
• ✔️ 401(k) matching
• ✔️ Dental insurance
• ✔️ Flexible schedule
• ✔️ Health insurance
• ✔️ Paid time off
• ✔️ Vision insurance

Shift Details ⏰

• • 8-hour shift
• • Day shift
• • No nights

Preferred Education 🎓

High school diploma or equivalent (preferred)

Work Location 📍

In person