Sixt Is Hiring A Customer Service Agent

Looking for a fully remote customer service role that leverages your multilingual skills? SIXT is seeking passionate German and English-speaking Customer Service Agents to join their international team from the comfort of your home in Spain! 🚗💼

German and English Speaking Customer Service Agent (M/F/D) - 100% Remote

Do you speak German fluently and dream of working remotely in Spain? Then buckle up, because SIXT is looking for you! 🌟

About SIXT

SIXT is one of the world's leading mobility service providers, operating in over 100 countries with a fleet of more than 200,000 vehicles. We're not just about cars — we're about delivering outstanding experiences to our customers, every single day. Our Customer Service team is the heartbeat of that promise, and we're expanding it with passionate, people-first professionals.

Join a dynamic, international team where your German skills are your superpower! Every customer interaction is an opportunity to make someone's day a little brighter. Whether helping plan the perfect road trip or resolving a post-rental query, you'll be the friendly voice (and keyboard!) customers rely on. 🎧📞

If you're motivated, customer-obsessed, and eager to represent a premium global brand—all without leaving your living room—then this role is perfect for you. Apply now and drive your career forward with SIXT!

Your Role

• First point of contact: Support German-speaking customers throughout the booking process and beyond.
• Customer inquiries: Manage queries efficiently and empathetically via phone and email, ensuring positive touchpoints.
• Product knowledge: Engage customers with in-depth knowledge of SIXT's services and solutions to recommend the best options.
• Customer satisfaction: Enhance loyalty through friendly, professional, and solution-oriented service.
• Escalation & collaboration: Identify complex cases and work closely with internal teams for timely resolutions.
• Team contribution: Support administrative tasks and share knowledge to help improve team performance.

Your Skills

• Language proficiency: Native or near-native German and fluent English (additional languages are a plus!).
• Customer focus: Genuine passion for service excellence and helping customers find solutions.
• Professional experience: Minimum of 1 year in a customer-facing or service-oriented role.
• Technical skills: Proficient in MS Office; experience with CRM systems is advantageous.
• Communication skills: Strong verbal and written communication with a positive, professional tone.
• Flexibility & reliability: Ability to work on a rotating schedule from home with a stable internet connection and quiet workspace.

What We Offer

• 💻 100% Remote Work: Enjoy a perfect work-life balance working from anywhere in Spain.
• 🎁 SIXT Employee Benefits: Exclusive discounts on rentals, rides, and memberships, plus deals on travel, tech, and lifestyle.
• 🌍 International Environment: Be part of a diverse, multilingual team across multiple countries and cultures.
• 📈 Professional Growth: Access to training, development resources, and the chance to learn from experienced colleagues.
• 🤝 Team Spirit: Engage in team-building activities, virtual events, and global gatherings.
• 🏢 Stability & Purpose: Join a premium global brand with over 110 years of history committed to the future of mobility.

Ready to accelerate your career and deliver exceptional customer experiences from your home? Apply now and be part of the SIXT journey! 🚀