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Pacific Advisory Service

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United States
Posted May 2, 2026

English

Japanese

Pacific Advisory Service Is Hiring A Customer Service Agent Bilingual

Join a dynamic international forwarding company as a Customer Service - Japanese Bilingual Household Goods Coordinator, where you'll play a crucial role in ensuring smooth logistics and excellent service for our clients. 🌏

Job Responsibilities

  • Customer Service: Effectively communicate with customers via email or phone to complete necessary documentation for coordinating moves.
  • Documentation Management: Ensure all shipment-related documents are accurately completed in accordance with requirements.
  • Team Interaction: Collaborate closely with the moving team to prepare customer goods for transit.
  • Coordination: Oversee proper packing, removal, and loading of customer's belongings in coordination with the moving team.
  • Relationship Building: Establish and maintain professional relationships with team members involved in the moving process.
  • Business Support: Perform general administrative functions as assigned to support business operations.

Candidate Requirements

  • Education & Fresh Graduates: Recent graduates are encouraged to apply!
  • Bilingual Skills: Fluency in English and Japanese with the ability to read, write, and speak effectively in both languages.
  • Technical Skills: Proficiency in data entry and use of Microsoft Word, Excel, and Outlook.

Be part of a multicultural team where your language skills and enthusiasm can make a real impact! 🚀

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