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United States
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Posted May 2, 2026
English
Japanese
Pacific Advisory Service Is Hiring A Customer Service Agent Bilingual
Join a dynamic international forwarding company as a Customer Service - Japanese Bilingual Household Goods Coordinator, where you'll play a crucial role in ensuring smooth logistics and excellent service for our clients. 🌏
Job Responsibilities
- Customer Service: Effectively communicate with customers via email or phone to complete necessary documentation for coordinating moves.
- Documentation Management: Ensure all shipment-related documents are accurately completed in accordance with requirements.
- Team Interaction: Collaborate closely with the moving team to prepare customer goods for transit.
- Coordination: Oversee proper packing, removal, and loading of customer's belongings in coordination with the moving team.
- Relationship Building: Establish and maintain professional relationships with team members involved in the moving process.
- Business Support: Perform general administrative functions as assigned to support business operations.
Candidate Requirements
- Education & Fresh Graduates: Recent graduates are encouraged to apply!
- Bilingual Skills: Fluency in English and Japanese with the ability to read, write, and speak effectively in both languages.
- Technical Skills: Proficiency in data entry and use of Microsoft Word, Excel, and Outlook.
Be part of a multicultural team where your language skills and enthusiasm can make a real impact! 🚀