Dila Recruitment Is Hiring A Customer Experts

Join our team as a Customer Expert and be part of a rewarding remote opportunity based in Greece! 🌟

Position Overview

Work model: Remote in Greece

Location: Greece

Employment type: Full-time

What You Will Do

• 📞 Communicate with customers via phone, chat, and e-mail
• 🔍 Track and follow cases to ensure they are closed efficiently and promptly
• 😊 Maintain high customer satisfaction, representing a major brand
• 🤝 Build and sustain strong professional relationships with partners, demonstrating empathy at all times
• 🎯 Work towards achieving targets set by the client statement of work and internal goals

What You Will Bring

• 🗣️ Fluency in Italian
• 📝 Very good communication skills in English (B2 level)
• 🌟 Exceptional communication, soft skills, and problem-solving abilities
• 💻 Computer literacy and tech-savviness
• 🔧 Resourcefulness and ability to multitask
• 🤝 Thrive as a team player in a fast-paced, high-energy, change-oriented environment

What We Offer

• ✈️ Complete relocation support: flight expenses covered, 2 weeks hotel accommodation (including breakfast), and assistance with house searching — all at no cost
• 💵 Competitive monthly salary with 2 additional salaries per year
• 🎯 Monthly performance bonuses
• 🌞 Sundays and public holidays paid at 200%
• 🩺 Healthcare benefits and numerous discounts
• 🎓 Full training provided by certified instructors
• 📈 Professional growth and development opportunities
• 🎉 Access to special events, community, and social responsibility initiatives
• 🇬🇷 Free online Greek language courses

Key Skills

• Instrument
• Business Consultancy
• Cosmetology
• Elevator Maintenance
• AC Maintenance
• Marine Services

Employment Type: Full Time

Experience: Years (indicate as applicable)

Vacancy: 1 position available