Personal Touch Home Care Is Hiring A Coordinator Supervisor (Bilingual- Spanish)

Join Our Team as a Coordinator Supervisor in Long Island City, Queens, NY!

We're seeking a dedicated and bilingual (Spanish preferred) professional for a full-time, in-person role based out of our Long Island City location, committed to delivering exceptional home health care services.

About Us 🏡

With over 50 years of trusted service, Personal Touch is a leading provider of home care, dedicated to delivering exemplary patient care while fostering a supportive workplace culture for our team members.

Why Choose Us 💙

At Personal-Touch Home Care, we prioritize creating a rewarding environment that supports your career growth and personal well-being. Our reputation and stability are the foundation for your professional journey. When you join our team, you'll enjoy numerous benefits, including:

• Employee Recognition Programs: Celebrating your contributions 🎉
• Comprehensive Health Benefits: Medical, Dental, Vision, Accident, and Long-Term Disability Coverage 💊🩺
• Generous Paid Time Off: Recharge and achieve work-life balance 🌴
• Retirement Benefits: 401k plan to secure your financial future 💰
• Life Insurance: Company-paid coverage for peace of mind ❤️
• Mileage Reimbursement: Compensation for business travel 🚗
• Professional Growth Opportunities: Develop and thrive 📈
• Employee Assistance Program: Support for you and your family 🤝
• Perks Program: Exclusive deals on products, services, and experiences 🎁

Job Summary 📋

The Coordinator Supervisor oversees scheduling, coordination, and administrative operations to ensure efficient delivery of home health care services. Managed activities include supervising staff, ensuring compliance with policies and regulations, and maintaining clear communication among staff, clients, and caregivers. Additional responsibilities may adapt to the needs of the business. Bilingual in Spanish is preferred.

Key Responsibilities 🔑

• Supervision and Team Management
  • Lead and mentor the coordination team to enhance performance.
  • Assign tasks, monitor daily activities, and evaluate staff performance.
  • Conduct team meetings to foster collaboration and address challenges.
• Scheduling and Coordination
  • Manage caregiver schedules to meet client needs promptly and effectively.
  • Resolve scheduling conflicts and handle last-minute shift changes.
  • Maintain effective communication with clients, caregivers, and staff.
• Compliance and Documentation
  • Ensure all activities adhere to state and federal regulations.
  • Maintain accurate care plans, schedules, and caregiver records.
  • Address discrepancies or compliance issues swiftly.
• Client and Caregiver Support
  • Be the primary contact for escalated concerns.
  • Collaborate with clinical teams on care plans.
  • Assist with onboarding and training new caregivers.
• Operational Efficiency
  • Develop processes to streamline scheduling and improve productivity.
  • Monitor workload and redistribute tasks as needed.
  • Track KPIs and prepare reports for leadership.
• Crisis Management
  • Respond promptly to emergencies or urgent situations.
  • Ensure backup plans are in place for caregiver absences.

Qualifications 🎓

• Education: High school diploma or equivalent required; associate or bachelor’s degree in healthcare administration, business, or related field preferred.
• Experience: 2-3 years of supervisory experience in home health, healthcare, or a related environment.
• Skills
  • Strong leadership and team management abilities.
  • Excellent problem-solving and organizational skills.
  • Proficient in scheduling software and Microsoft Office Suite.
  • Effective communication and interpersonal skills.
  • Knowledge of state and federal regulations for home health agencies.
  • Bilingual in Spanish preferred.

Working Conditions 🏢

This is an office-based role with occasional visits to client homes or field staff. The environment is fast-paced, requiring multitasking and quick decision-making.

Compensation 💵

Annual salary ranges from $68,000.00 to $73,000.00.

Become a Part of Our Family! 🤝

We are excited to welcome passionate, dedicated individuals to our team at Personal Touch Home Care. Join us in making a positive impact on the communities we serve. Apply now and be part of our supportive and growth-oriented environment!