Personal Touch Home Care Is Hiring A Coordination Supervisor

Join Our Team as a Coordination Supervisor at Personal Touch Home Care! 🚑

Enjoy a rewarding career in a supportive environment with opportunities for growth, all while making a meaningful difference in people's lives. This full-time, in-person role is based out of Long Island City, Queens, NY, with a transition to Brooklyn after an initial three-month period. Bilingual Spanish skills are preferred.

Location & Working Hours

Location: Long Island City, Queens, NY (initial 3 months), then relocating to Brooklyn, NY

Status: Full-time, in-person position

About Us

With five decades of dedicated service, Personal Touch has been a trusted provider of home care. We prioritize delivering exemplary patient care while fostering a supportive, empowering workplace for all team members.

Why Choose Us

At Personal-Touch Home Care, we are committed to creating a fulfilling and stable career environment. Join us and enjoy numerous benefits designed to support your well-being and professional growth, including:

• Employee Recognition Programs: Celebrating your contributions 🎉
• Comprehensive Health Benefits: Medical, Dental, Vision, Accident, and Long-Term Disability Coverage 🏥
• Generous Paid Time Off: Recharge and maintain work-life balance 🌴
• Retirement Benefits: 401(k) plan for your financial future 💰
• Life Insurance: Company-paid coverage for peace of mind ❤️
• Mileage Reimbursement: Compensation for business travel 🚗
• Growth & Development: Opportunities to thrive professionally 📈
• Employee Assistance Program: Support for you and your family 🧑‍🤝‍🧑
• Perks Program: Exclusive deals and offers 🎁

Job Summary

The Coordination Supervisor oversees scheduling, administrative functions, and team management to ensure efficient home health care delivery. Responsibilities include managing coordinators, ensuring compliance, maintaining communication with staff, clients, and caregivers, and reporting to leadership. Bilingual Spanish is preferred.

Key Responsibilities

Supervision and Team Management

• Mentor and supervise the coordination team for optimal performance
• Assign tasks, monitor daily activities, and evaluate staff
• Hold regular team meetings to foster collaboration

Scheduling and Coordination

• Oversee caregiver scheduling to meet client needs
• Resolve conflicts and fill last-minute shifts efficiently
• Maintain effective communication with clients, caregivers, and staff

Compliance and Documentation

• Ensure adherence to regulations and agency policies
• Review and update care plans and schedules accurately
• Address compliance issues promptly

Client and Caregiver Support

• Handle escalated concerns from clients and caregivers
• Collaborate with clinical staff on care plans
• Assist with onboarding and training new caregivers

Operational Efficiency & Crisis Management

• Implement processes to streamline scheduling
• Monitor workload and adjust as needed
• Track KPIs and report to leadership
• Respond swiftly to emergencies and ensure backup plans are in place

Qualifications

• Education: High school diploma or equivalent required; healthcare-related degree preferred
• Experience: 2-3 years supervisory experience in healthcare or home health setting
• Skills:
  • Strong leadership and organizational skills
  • Excellent problem-solving abilities
  • Proficiency with scheduling software and Microsoft Office
  • Effective communication and interpersonal skills
  • Knowledge of healthcare regulations
  • Bilingual Spanish preferred

Working Conditions

• Office-based role with occasional visits to client homes or field sites
• Fast-paced environment requiring multitasking and quick decision-making

Compensation & Employment Details

Salary: $65,000.00 - $75,000.00 annually 💵

Job Type: Full-time

Join Our Family! 🤗

We are excited to welcome passionate, dedicated individuals to our Personal Touch Home Care team. Become part of a close-knit community that values your success and well-being. Apply now and help us make a positive impact in the communities we serve!