HarmonyCares Is Hiring A Community Liaison

Join Our Team as a Community Liaison at HarmonyCares! 🌟

HarmonyCares, one of the nation's largest home-based primary care providers, is seeking a dedicated Community Liaison to promote our mission of delivering personalized, high-quality healthcare directly in patients' homes. Be part of a team committed to making a meaningful impact in healthcare across 11 states and beyond!

About Us

HarmonyCares is a family of companies—including HarmonyCares Medical Group, Home Health, and Hospice—dedicated to providing coordinated healthcare services that reach those who need it most. Our mission is to bring personalized, quality healthcare to the home of patients who face barriers to access.

Our Shared Vision: Every patient deserves access to quality healthcare.

Our Values: Care is our legacy—every interaction counts. We go the extra mile, empower each other, and support our community.

Why Work with Us? 🎉

• Comprehensive health, dental, vision, disability, and life insurance
• 401K retirement plan with company matching
• Tuition and certification reimbursement
• Paid time off, holidays, and volunteer days
• Paid orientation and ongoing training
• Great Place to Work Certified ✅
• Established presence in 11 states
• Over 28 years leading the largest home-based primary care practice in the US, making a profound healthcare impact

Key Responsibilities

The Community Liaison plays a vital role in communication and business development, acting as the local face of HarmonyCares by engaging with community partners, patients, and caregivers.

Core Duties Include:

• Conducting market analysis and understanding the competitive landscape
• Educating the community about our mission to provide home-based healthcare
• Meeting or exceeding goals for in-person and virtual meetings with decision-makers
• Understanding eligibility and enrollment procedures thoroughly
• Facilitating benefit enrollments and providing guidance on processes
• Monitoring performance using CRM tools to meet regional targets
• Scheduling discussions with patients and caregivers to assess program eligibility
• Informing and educating patients about accountable care organizations and other CMS programs; collecting voluntary alignment forms when applicable
• Responding to inbound inquiries from patients, families, and facility staff
• Triaging concerns related to care, scheduling, and billing efficiently and professionally
• Documenting outreach efforts and scheduling meetings with external sources
• Adhering to company policies, HIPAA guidelines, and applicable laws
• Maintaining communication with sales leaders and support staff
• Performing additional duties as assigned

Qualifications & Skills

• Bachelor’s Degree or 4+ years of B2B sales experience
• Minimum 2 years of healthcare sales or marketing experience
• Valid driver’s license with a good driving record
• Strong organizational and problem-solving abilities
• Knowledge of sales techniques and territory management
• Excellent interpersonal, presentation, and customer service skills
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
• Willingness to travel within the assigned territory
• Exceptional written and verbal communication skills
• Ability to work independently and manage multiple tasks
  
• Self-motivated, driven, and capable of performing with minimal oversight

Compensation & Benefits 💰

Salary Range: USD $65,000 – $100,000 per year

Note: Compensation is commensurate with experience, skills, and qualifications. Candidate packages are tailored individually.