HarmonyCares Is Hiring A Community Liaison

Join Our Team as a Community Liaison! 🚀

HarmonyCares, one of the nation’s largest home-based primary care providers, is seeking a dedicated Community Liaison to help expand our outreach and provide top-tier healthcare access to those who need it most.

About HarmonyCares

HarmonyCares is part of a family of companies committed to delivering high-quality, coordinated healthcare in the home. Our entities include:

• HarmonyCares
• HarmonyCares Medical Group
• HarmonyCares Home Health
• HarmonyCares Hospice

Our Mission

To bring personalized, quality-based healthcare directly to patients' homes, especially for those who face barriers to accessing care.

Our Vision & Values

• Shared Vision: Every patient deserves access to quality healthcare.
• Core Values: Our way of caring is our legacy—every interaction matters, we go the extra mile, and we empower and support each other.

Why Work With Us? 💼

• Comprehensive insurance coverage: Health, Dental, Vision, Disability & Life Insurance
• 401K Retirement Plan with company match
• Tuition, professional license, and certification reimbursement
• Paid Time Off, Holidays, and Volunteer Time
• Paid Orientation and Training
• Great Place to Work Certified
• Established presence in 11 states
• Over 28 years as the largest home-based primary care practice in the US, making a significant healthcare impact!

Responsibilities 📝

The Community Liaison will handle inbound and outbound communications, focusing on business development, community education, and patient transition facilitation. Key tasks include:

• Analyzing market and competitive landscape to differentiate HarmonyCares offerings
• Educating the community about our mission and services
• Meeting or exceeding in-person and virtual engagement goals with decision makers
• Understanding eligibility and enrollment processes thoroughly
• Facilitating benefit enrollment and explaining healthcare programs
• Tracking performance metrics within CRM systems
• Scheduling discussions with patients and caregivers to assess program eligibility
• Informing patients about accountable care organizations and collecting voluntary alignment forms
• Handling inbound calls related to care, scheduling, and billing
• Managing outreach documentation and scheduled meetings with external partners
• Adhering to all policies, laws, and HIPAA guidelines
• Collaborating with sales leaders and support staff
• Performing additional duties as assigned

Qualifications & Skills ⭐

• Bachelor’s Degree or 4+ years of B2B sales experience
• At least 2 years in healthcare-related sales or marketing
• Valid driver’s license with a good driving record
• Strong organizational and problem-solving skills
• Effective sales techniques and territory management knowledge
• Excellent communication, presentation, and customer service skills
• Proficiency in Microsoft Office Suite
• Willingness to travel within assigned territory
• Ability to work independently and multitask effectively
• Motivated and driven, with minimal supervision after training

Compensation 💰

Salary Range: USD $65,000.00 to $100,000.00 per year

Note: Compensation is tailored based on skills, experience, and other factors.