Choice Consulting Is Hiring A Community Health Worker Care Gap Specialist

Choice Consulting is a Collective, Holistic, Outreach, Inclusive, Community Empowerment organization dedicated to addressing Social Determinants of Health through evidence-based service delivery approaches. We are seeking a passionate Community Health Worker (CHW)/Care Gap Specialist to join our healthcare team and make a meaningful impact in the community.

Position: Community Health Worker (CHW)/Care Gap Specialist in a Healthcare Setting

🔍 Position Summary

The CHW/Care Gap Specialist acts as a trusted liaison between patients, the healthcare care team, and community resources. Embedded within a healthcare setting, this role involves supporting Medicaid enrollment and renewals, addressing social determinants of health (SDOH), and closing gaps in preventive and chronic care. This referral-driven role focuses on targeted patient engagement to improve health outcomes.

🌟 Key Responsibilities

📝 Medicaid Enrollment & Renewal

• Assist patients with Medicaid applications and renewals via COMPASS and Pennie
• Educate patients on eligibility, benefits, and coverage requirements

🤝 Referral-Based Patient Engagement

• Conduct outreach (in-person, phone, or virtual) to assess patient needs
• Document activities and outcomes in the EHR or designated system

🩺 Social Determinants of Health (SDOH)

• Conduct screenings and connect patients to resources for housing, food, transportation, utilities, and employment
• Follow up to confirm service access and barrier resolution

⚕️ Care Gap Closure

• Identify patients overdue for screenings, immunizations, and chronic care follow-ups
• Assist with appointment scheduling and transportation coordination

🔑 Qualifications & Skills

• Strong organizational, time management, and multitasking abilities
• Effective written and verbal communication skills
• Excellent interpersonal and teamwork skills
• Ability to work independently and meet deadlines
• High level of confidentiality and HIPAA compliance
• Cultural competence and commitment to serving diverse populations
• Problem-solving and decision-making skills
• Proficiency in MS Office, EHR systems, and web-based tools
• Flexibility to work evenings and weekends as needed
• Commitment to patient safety, ethics, and quality care

🔎 Additional Requirements

• Bilingual (English/Spanish) required

🎓 Education & Experience

• High School Diploma required; Associate or Bachelor’s degree preferred
• Experience in Medicaid, community outreach, health education, or social services preferred

📜 Licensure & Certification

• CHW certification or ability to complete training within 6 months of hire
• Obtain Pennsylvania CHW certification within 1 year of training start
• Pennie Enrollment Assister certification required post-hire
• CPR certification required

💪 Physical Requirements

• Ability to travel within the community and attend meetings
• Prolonged periods of sitting and computer use
• Frequent communication with patients, care teams, and community partners
• Ability to observe details and maintain accurate documentation

⚠️ Disclaimer

This job description is not exhaustive, and duties and responsibilities may change at any time without notice.

💼 Job Details

• Type: Full-time
• Salary: $50,000.00 - $53,000.00 per year

🎯 Benefits

• 401(k)
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Life insurance
• Paid jury duty
• Paid time off
• Vision insurance

📝 Application Questions

• Do you have reliable transportation?
• Experience with COMPASS: 1 year (Required)
• Languages: Spanish/English (Required)

📍 Location

Harrisburg, PA 17104 (Preferred)

Work Location: Hybrid remote in Harrisburg, PA 17104