Clever Care Health Plan Is Hiring A Community Center Associate Bilingual

Join a rapidly expanding healthcare organization dedicated to providing culturally-sensitive services and making a lasting impact in the community! Clever Care is experiencing exceptional growth with a 112% year-over-year increase in membership, and we're looking for passionate individuals to be part of our mission. 🚀

Who Are We? 🤝

Clever Care was founded to serve the diverse communities of Southern California. Our innovative benefit plans uniquely combine Western medicine with holistic Eastern practices, delivering culturally-aligned healthcare solutions that resonate with our members' values and traditions.

Why Join Us? 🌟

At Clever Care, we are committed to making healthcare accessible and equitable, especially for underserved populations. Our rapid growth reflects our dedication to innovation and diversity. Join us to:

• Make a real difference in people's lives 💖
• Shape the future of healthcare 🩺
• Be part of a dynamic, inclusive organization that celebrates innovation and diversity 🌍

Job Summary 📝

The Community Center Associate will work at one or multiple Clever Care Medicare Community Centers, delivering excellent customer service to members and seniors in the community. This role involves representing Clever Care, developing community relationships, and supporting sales initiatives. Motivated by our mission, the associate will help provide culturally-sensitive healthcare solutions to seniors.

Schedule & Availability 🗓️

40 hours per week, with some Saturday shifts required.

Functions & Job Responsibilities 🎯

• Provide exceptional customer service at Community Centers
• Offer in-language support to assist members with benefits and care access
• Serve as a Medicare Advisor, guiding community members through their options
• Plan, coordinate, and execute health and wellness events
• Communicate with Facilities regarding maintenance and repairs
• Manage inventory of equipment, supplies, and promotional materials
• Monitor center traffic and service utilization
• Perform routine equipment inspections for quality assurance
• Manage space for classes, activities, and trainings, ensuring safety and cleanliness
• Develop programs and activities that add value to the center, collaborating with internal teams
• Participate in and promote member and community events, including booths, sponsorships, and festivals 🎉
• Other duties as assigned

Qualifications 🎓

• Bachelor's degree in Business, Marketing, Communications, or equivalent experience
• At least one (1) year of customer service experience
• Marketing experience preferred
• Experience in healthcare, non-profit, or senior communities is a plus
• Event planning or coordination experience is beneficial
• Experience working with diverse ethnic populations
• Active California Life and Health Insurance license required or obtainable within 2 months of hire

Skills & Competencies 🛠️

• Bilingual in Vietnamese, Mandarin, Cantonese, or Korean (reading, speaking, writing) on a business level
• Excellent customer service skills, experience serving seniors a plus
• Strong presentation skills for small and large groups
• Passion for helping seniors access healthcare options
• Detail-oriented with excellent planning skills
• Reliable, present, and dedicated team player
• Strong organizational abilities

Wage Range 💵

$20 to $24 per hour

Physical & Working Environment 🌐

Required physical capabilities include:

• Travel as needed
• Operate a keyboard, mouse, and phone; perform repetitive motions
• Sit for extended periods; stand, reach, bend, and lift up to 15 lbs

Work is conducted in office environments with frequent interaction with staff and the public. Irregular hours may be required based on business needs.

Equal Employment Opportunity ⚖️

Clever Care Health Plan is proud to be an Equal Employment Opportunity and Affirmative Action workplace. We consider all applicants without regard to race, color, national origin, religion, age, sex, sexual orientation, gender identity, marital status, disability, protected veteran status, or any other legally protected status. A background check is mandatory.

Note: Salary ranges are based on California wages and may vary according to candidate location.