Salus Worldwide Solutions Is Hiring A Communications Specialist Bilingual

Join our team as a Communication Specialist (Spanish & English) and play a vital role in bridging language barriers to foster effective collaboration within our organization! 🌐✨

Job Overview

We are seeking a bilingual Communication Specialist to facilitate clear, accurate, and culturally sensitive communication across departments. This role involves assisting with conversations between Spanish-speaking individuals and English-speaking staff or clients, ensuring seamless information exchange to support an inclusive environment.

Responsibilities

• Handle client communications: Respond to inquiries and assist in resolving issues.
• Serve as first point of contact: Manage interactions within the client services and communications department.
• Provide interpretation support: Help staff understand client needs and concerns effectively.
• Review documents: Ensure accuracy, proper terminology, and compliance with program directives.
• Collaborate across teams: Work with diverse departments to deliver comprehensive client support.
• Translate and transcribe: Accurately convert information both ways in a timely manner.
• Escalate complex issues: Refer intricate cases to the appropriate departments when necessary.
• Maintain confidentiality: Handle sensitive information ethically and securely.
• Stay informed: Keep up with program requirements, directives, and organizational objectives.
• Work collaboratively: Adapt quickly to changing needs within a team environment.

Qualifications

• Fluent in Spanish & English: Both spoken and written, with skills in translating and interpreting accurately.
• Strong writing skills: Attention to detail and professionalism in English communication.
• Interpret colloquial and coded language: Convey subtleties and nuances effectively.
• Experience with technical and informal content: Proven ability to translate diverse materials.
• Ability to interpret complex concepts: Maintain the original intent and meaning.
• Excellent communication skills: Verbal and written proficiency.
• Familiarity with documentation review and compliance: Experience with regulated processes is a plus.
• Professional interpretation or translation experience: Especially with diverse, immigrant, or refugee populations is highly valued.
• Cultural sensitivity: Ability to build trust and rapport with clients and colleagues.
• Team player: Capable of managing sensitive information confidentially and working collaboratively.
• Language proficiency testing: ILR Level 2 or equivalent may be required.