HealthXL LLC Is Hiring A Clinical Care Coordinator Remote

Join Our Team as a Remote Clinical Care Coordinator! 🌟

Provide compassionate, patient-centered care from the comfort of your home, working with diverse populations in a dynamic telehealth environment.

Who You Are: 💼

• You reside in the United States and speak Russian, Vietnamese, or Chinese fluently, with valid credentials such as Certified/Registered Medical Assistant, LPN/LVN.
• You are dependable, organized, and enjoy working independently in a HIPAA-compliant remote setting.
• Familiarity with Chronic Care Management and/or Remote Patient Monitoring is a plus.
• You deliver compassionate, patient-focused care and excel at building rapport through meaningful phone interactions.
• You are tech-savvy, comfortable setting up and troubleshooting provided equipment (no programming required — support is available from our team).
• You possess excellent time management skills and a strong commitment to integrity and excellence aligned with HealthXL’s values.

Who We Are: 🏥

HealthXL is a virtual care services company dedicated to providing high-quality clinical care through Chronic Care Management (CCM) and Remote Patient Monitoring (RPM) in accordance with CMS guidelines. Our clinicians support patients nationwide on behalf of their healthcare providers. We offer flexible schedules, competitive pay, comprehensive benefits for full-time team members, and paid training.

Our core values of integrity, growth, and excellence guide everything we do.

How You'll Contribute: 🚀

• Manage a monthly caseload of patients, ensuring timely and effective care for each individual.
• Optimize and navigate the HealthXL CCM/RPM platform for consistency and compliance in service delivery.
• Become proficient in multiple screens, including the CCM/RPM platform, EMRs, and communication tools like 8x8.
• Document all interactions meticulously, ensuring accurate and detailed records each month.
• Aim to contact at least 90% of your assigned patients, making multiple outreach attempts per patient.
• Update and create individual Care Plans to keep physicians informed and improve patient outcomes.
• Work remotely alongside a compassionate team of clinicians, supporting each other to deliver exceptional non-face-to-face care.
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Interested in Learning More? ✨

Read on and apply online to become a vital part of our remote clinical team!

Position Overview: Clinical Care Coordinator (Remote - CCM/RPM) 🌐

HealthXL provides virtual care services under Medicare’s CCM and RPM programs, supporting patients across the U.S. as an extension of their healthcare providers. This role requires clinical credentials such as Medical Assistant, RN, LPN, or similar qualifications.

The ideal candidate is skilled in providing telephonic, non-face-to-face care, navigating multiple EMR platforms, and creating comprehensive, patient-centered care plans. Responsibilities include conducting monthly health reviews, coordinating with caregivers and specialists, and maintaining detailed documentation.

This flexible position is available part-time (20 hours/week) or full-time (40 hours/week). Paid virtual training lasts four days, and all necessary equipment is provided. The role reports to the Manager of Service Quality & Compliance.

Responsibilities: 📋

• Meet or exceed productivity goals outlined in performance standards.
• Maintain HIPAA-secure data handling and communication practices.
• Follow standard workflows and questionnaires to maximize patient engagement and documentation accuracy.
• Perform monthly telephonic interactions with patients, fostering trusting relationships through compassionate communication.
• Communicate relevant health information effectively to the practice on behalf of patients.

Qualifications: ✅

• Demonstrates HealthXL’s core values
• Resides in the United States
• Holds clinical credentials such as MA, LPN, RN, BSN, or others approved
• Possesses multi-state nursing license if applicable (LPN, RN, BSN)
• Fluent in Russian/Ukrainian, Chinese, or Vietnamese
• Minimum of 1 year experience in a clinical or patient-facing environment
• Excellent verbal communication skills and empathy
• Strong understanding of medical terminology
• Comfortable remotely assessing and interacting with patients, with active listening skills
• Able to recognize warning signs of potential health issues
• Detail-oriented with thorough documentation skills