iHealth Labs Is Hiring A Clinical Assistant

Join Our Team and Help Shape the Future of Chronic Disease Management! 🚀

iHealth Labs, a pioneer in digital health technology, is leading the way with innovative mobile health devices and comprehensive solutions to improve chronic disease management worldwide. We are dedicated to connecting patient care seamlessly between medical professionals and individuals’ daily lives, empowering people with chronic conditions to live healthier lives.

About iHealth Labs

Founded as the creator of the world's first smartphone-connected blood pressure monitor, iHealth Labs has grown into a global leader in digital health. Our mission is to bridge the gap between healthcare providers and patients through cutting-edge technology, real-time support, and user-friendly health solutions.

Position: Senior Clinical Assistant

We are seeking a passionate and tech-savvy Senior Clinical Assistant to join our Unified Care team. This role combines technical and clinical responsibilities to develop innovative, team-based chronic disease management programs. You will work with iHealth devices and our Unified Care platform to support patients both on-site and online, collaborating with other clinical team members.

Key Responsibilities 📝

• Patient Support & Education: Teach elderly patients how to use mobile apps and medical devices; troubleshoot technical issues patiently and effectively.
• Clinical Assistance: Assist with direct patient care procedures, including checking in patients, obtaining medical histories, taking vital signs, preparing charts, and supporting medical examinations.
• Documentation & Record Keeping: Maintain accurate records in electronic health systems.
• Technical Setup & Operations: Set up iHealth products for patients following established protocols; obtain labs and tests as required by providers.
• Inventory Management: Oversee clinic supplies and medical inventories.
• Patient Education & Care: Advise patients on medical issues within established parameters, including prescription info.
• Clinic Coordination: Manage patient flow, coordinate routine office tasks, and maintain clinic environments.
• Safety & Infection Control: Follow safety protocols to ensure a safe clinical environment.

Qualifications 🎓

• Excellent communication and patient care skills
• Strong trainability and flexibility
• Basic computer skills
• Problem-solving abilities
• Excellent teamwork or leadership qualities
• Bilingual in Cantonese is required
• Bachelor’s degree or higher

Additional Information & Perks 💼

• Great benefits package
• Support for professional development
• Vibrant startup environment with open, collaborative workspace
• Recreational amenities: Ping Pong, soccer table, StairMaster, and more
• Healthy snacks daily and weekly catered lunches
• Height-adjustable desk and ergonomic chair
• MacBook Pro with 4K monitor
• Collaboration lounge space

All your information will be kept confidential according to EEO guidelines.