Kings Bay YM-YWHA, Inc. JCC Brooklyn Is Hiring A Client Relations Associate

Join Our Community as a Client Relations Associate at Kings Bay Y/JCC Brooklyn! 🌟

Kings Bay Y/JCC Brooklyn is a vibrant hub of connection, learning, and cultural celebration, committed to fostering an inclusive environment for individuals and families of all backgrounds.

About Kings Bay Y

Kings Bay Y / JCC Brooklyn is dedicated to building and strengthening communities through meaningful programs and lasting relationships. With six locations across Brooklyn and over 60 years of service, we welcome everyone to join our mission of connection, empowerment, and inspiration.

Job Overview

As a Client Relations Associate, you'll play a vital role in ensuring the smooth operation of our departments while engaging with the community to promote a welcoming and supportive environment. This is an entry-level role offering structured training and growth opportunities.

Main Responsibilities 📋

• Manage large volumes of data in Excel, maintaining accuracy and consistency.
• Provide comprehensive administrative support: filing, typing, copying, binding, scanning, and organizing materials.
• Respond promptly to inquiries, delivering accurate information and addressing requests.
• Create and maintain both electronic and physical filing systems for efficient document management.
• Draft, review, and prepare various communications including emails, reports, and presentations.
• Identify operational challenges and propose effective solutions.
• Support team projects and contribute to achieving department goals.
• Build positive relationships with internal teams and external stakeholders through proactive communication.

Qualifications 🎓

• Fluency in English and Russian.
• High school diploma or equivalent required.
• Entry-level with comprehensive training provided.

Key Skills 💼

• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Outstanding interpersonal, verbal, and written communication skills.
• Strong organizational and time-management abilities with keen attention to detail.
• Professional tact in handling sensitive situations.
• Problem-solving skills with the ability to think critically and independently.
• Self-motivated with a proactive mindset to achieve goals and improve processes.
• Calm and effective in de-escalating challenging situations.

Benefits & Perks 🎁

• Health, vision, and dental coverage options.
• Pension Benefit plan after one year, with agency contributions.
• Life insurance, optional 403(b) plan, and parental leave.
• Generous paid time off (PTO) and paid federal holidays.
• Employee discounts on programs and services.
• Opportunities for professional development, including conferences and licenses.

Schedule ⏰

• 40 hours per week, with a flexible 9:00 AM – 5:00 PM schedule.

Compensation 💰

Hourly wage ranging from $18 to $20.