Acne Studios Is Hiring A Client Advisor Bilingual

Join Our Progressive Luxury House as a Bilingual Client Advisor in Miami! 🌟

Acne Studios is a forward-thinking luxury brand committed to collaboration, excellence, and sustainability. We value diverse contributions and continuous growth, always aiming to minimize our environmental impact and address societal challenges through responsible business practices.

About the Role

We are seeking a full-time Client Advisor - Bilingual Spanish to join our Miami store. In this role, you will work closely with your team to build loyal customer relationships, drive sales, and deliver an exceptional service experience centered around attentiveness and professionalism.

Our Culture of Collaboration 🤝

At Acne Studios, we believe that feeling supported, included, and trusted empowers you to thrive at work. You will join a diverse team of colleagues with unique skills and backgrounds, fostering a collaborative environment for mutual growth.

What You Will Do

Your primary focus will be caring for our customers throughout their entire shopping journey, supported by comprehensive training in luxury sales, service, and clienteling based on our innovative approach. Your key responsibilities include:

• Managing and executing omni-channel services
• Welcoming and guiding customers through a seamless customer cycle, paying attention to every detail to deliver the best possible client experience
• Achieving sales, conversion, and clienteling targets
• Upholding administrative procedures and skillfully managing inventory

Who You Are

Ideally, you possess high aspirations, meticulous attention to detail, and a passion for teamwork and development. You thrive in dynamic environments and value cooperation, respect, and clear communication. If you're eager to learn and grow, we want to hear from you!

Personal Qualities We Value:

• Excellent interpersonal and communication skills to foster strong customer relationships
• Ability to identify customer needs, cross-sell products, and close sales effectively
• Responsiveness in resolving customer concerns professionally

Relevant Experience & Knowledge

• Previous experience in customer-facing roles within retail or hospitality sectors
• Proven success in driving sales and delivering outstanding customer service
• Experience with Customer Relationship Management (CRM) and clienteling
• Fluency in English is mandatory, with additional languages preferred based on market needs
• Fluency in Spanish is strongly desired to succeed in this role

Our Commitment 🌍

We understand that not everyone will meet every qualification listed. We are dedicated to recognizing potential and embracing diversity—of people, ideas, and viewpoints. We celebrate individual identities and encourage everyone to express their authentic selves.

Note: We may conduct background checks for this position.