Citizens Bank, N.A. Is Hiring A Citizens Teller Bilingual

Join Our Team as a Citizens Teller! 💼✨

Start your rewarding career with a competitive starting salary and make a meaningful difference for our customers and community.

🎯 What You'll Do

• Greet Customers: Welcome clients in our lobby and assist with their banking needs.
• Demonstrate Technology: Show customers how to use our mobile app and ATMs to complete transactions.
• Create Exceptional Experiences: Help customers achieve their financial goals through personalized advice and solutions, connecting them to our Bankers for next steps.
• Educate & Respond: Share knowledge about Citizens products and benefits, answering questions or addressing concerns.
• Follow Policies & Procedures: Ensure proper cash handling and compliance with local and state laws and regulations.

💰 What You'll Get

• Meaningful Work & Relationships: Assist with important financial decisions like buying homes, starting businesses, and saving for education. Your ideas are valued!
• Community Commitment: Enjoy 8 hours of paid volunteer time annually, and your donations to eligible 501(c)(3) organizations will be matched up to $1,000 a year.
• Career Growth & Rewards: Promotions, training, coaching, and development resources to help you advance in any direction.
• Exceptional Benefits: Comprehensive health coverage (medical, dental, vision), 401K with match, tuition assistance, mental health programs, student loan discounts, and more.

🎓 Required Qualifications

• High School diploma or GED
• Bilingual in Spanish or Portuguese
• At least 6 months experience processing transactions (cash or digital payments)
• Minimum 1 year customer service experience, promoting products and services
• Strong listening and communication skills
• Ability to ask questions, identify needs, and develop long-term relationships
• Problem-solving skills to offer effective solutions
• Customer-centric attitude for delivering exceptional service
• Comfortable with digital technology
• Availability to work branch hours, including weekends and evenings
• Application Process: Complete a video interview assessment within 7 days of applying, involving 30-45 minutes of self-guided games and questions, using a device with camera and microphone.

🌟 Preferred Skills & Experience

• 1+ year experience processing transactions
• Ability to motivate and collaborate with teammates and partners
• Detail-oriented, energetic, and able to multitask effectively

🕒 Hours & Compensation

Hours per Week: 30

Work Schedule: Varies based on branch needs, including weekends and evenings

Salary Range: $24.15 - $29.30 per hour

Actual pay depends on location, skills, and experience. We offer competitive pay, benefits, and more detailed info on our benefits page.

🤝 Equal Employment Opportunity

Citizens and its affiliates are committed to providing equal opportunities for all candidates and colleagues regardless of age, race, gender, disability, family status, and other protected categories. We foster an inclusive culture where everyone is treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, and performance.