Interfaith Works Is Hiring A Case Manager

Join Our Team as a Case Manager! 🌟

Make a meaningful impact by helping formerly homeless individuals and families find permanent, supportive housing through a compassionate and dedicated role.

Position Details

• Title: Case Manager
• Department: Homeless Services
• Reports To: Program Director, Community Supportive Housing
• Employment Status: Full-Time
• FSLA Status: Exempt
• Salary Range: $53,000 - $65,000 annually 💰

Program Overview

The Community Supportive Housing Program provides permanent supportive housing to individuals and families transitioning from homelessness. Using the Housing First model, we aim to lower barriers to housing and offer comprehensive support to highly vulnerable, chronically homeless residents. As a Case Manager, you will coordinate care, develop life skills, support tenancy, and facilitate referrals to behavioral health services.

Key Responsibilities

• Trauma-Informed Support: Collaborate with the Program Director and multidisciplinary team to provide individualized, trauma-informed assistance that helps residents maintain housing.
• Client Engagement: Build rapport, assess ongoing needs, and make service referrals to promote housing stability.
• Service Provision: Offer diverse client services, including resource referrals, life skills training, health maintenance, medication monitoring, and transportation to appointments 🚍.
• Documentation: Keep client charts and files updated, documenting all communications in the Homeless Management Information System (HMIS).
• Housing Stability: Coordinate with landlords and apartment managers, negotiate leases, and complete annual certification documents for the County.
• Home Inspections: Conduct monthly home inspections to ensure safety and compliance.
• Coordination & Record Keeping: Maintain communication with Montgomery County, landlords, and building management.
• Meetings & Community Engagement: Attend county meetings, including monthly team and housing prioritization discussions, along with staff and Interfaith Works meetings.
• Additional Duties: Perform other tasks as assigned to support program success.

Qualifications & Skills

• Education: Bachelor's degree in social services or related field; Master's in Social Work, Counseling, or Psychology preferred.
• Experience: At least two years working directly with homeless individuals with disabilities, including mental health and substance use disorders.
• Knowledge: Understanding of trauma-informed care and the Housing First approach.
• Skills: Crisis intervention, managing multiple responsibilities, independently and collaboratively working with teams, excellent communication, and proficiency in Microsoft Office 365.
• Drive & Validity: Must have a clean driving record (client transportation may be required).
• Language Skills: Bilingual in English/Spanish preferred.

Physical Demands & Work Environment

Employees must be able to talk, hear, handle objects, and occasionally stand, walk, sit, or reach. lifting up to 25 pounds may be necessary. Vision, focus, and moderate noise levels are typical for this role. Reasonable accommodations are available for individuals with disabilities.

Benefits & Perks 🎁

• 14 paid holidays and 21 days of PTO 🏖️
• Subsidized medical, dental, and vision insurance for employees and families
• Employer-paid long-term disability, life, and AD&D insurance
• Optional portable benefits such as short-term disability and critical illness coverage
• Access to Employee Assistance Program (EAP) available at no cost

Additional Information

This job description outlines core duties but is not exhaustive. Employees may be asked to perform other related tasks. All responsibilities are essential, and modifications may be made to accommodate disabilities. This is an at-will position.

How to Apply 📩

Interested candidates should submit a resume with their application. For questions, contact hr@iworksmc.org.

Our Commitment to Diversity

Interfaith Works is an equal opportunity employer valuing diversity, equity, and inclusion. We are committed to equitable hiring and workplace practices. We are a drug-free workplace and comply with ADA regulations, as applicable.