Asian Counseling and Referral Service Is Hiring A Case Manager I Korean Speaking

Join Our Team as a Case Manager I (Korean Speaking) at Asian Counseling and Referral Service!

ACRS is dedicated to promoting social justice and providing comprehensive behavioral health and human services to Asian, Pacific Islander, and underserved communities since 1973. We are seeking a compassionate and culturally competent full-time Case Manager I, fluent in Korean, to support elders and adults with disabilities within our Aging and Adult Services department. If you are passionate about making a meaningful impact and empowering communities, we invite you to apply!

About the Role

As a Case Manager I (Korean Speaking), your primary responsibility will be delivering holistic, person-centered, and strengths-based case management services. You will help individuals achieve independence and meaningful community living while ensuring compliance with agency policies and regulatory standards. All efforts will be guided by our core values of Equity, Inclusion, Diversity, and Belonging.

What We Offer

• Competitive Salary: $58,900 to $63,700 annually, with potential increases based on experience.
• Excellent Medical Benefits: ACRS covers 100% of employee-only HMO/Virtual Plus medical plans; other options covered from 75% to 85%.
• Vision Insurance: Available at minimal cost.
• Insurance Protections: 100% paid life, AD&D, and long-term disability insurance.
• Transportation & Parking: Employer-provided ORCA card, vanpool program, and free onsite parking at the Main Office.
• Paid Time Off:
  • 8 hours of vacation per month, available after 6 months.
  • 6 hours of sick leave per month, available immediately.
  • Up to 32 hours of wellness leave annually, available upon hire.
• Holidays & Retirement Options: 13 paid holidays, 403b Retirement, Simplified Employee Pension (after 2 years).
• Additional Benefits: Employee Assistance Program, IT equipment, telecommuting reimbursement.

Key Responsibilities

• Develop & Implement Care Plans: Conduct comprehensive in-home assessments and create personalized, community-based care strategies in collaboration with clients, families, and healthcare providers.
• Resource Linkages: Identify needs and connect clients with community resources, ensuring follow-up and service meeting.
• Authorization & Monitoring: Approve services and manage provider selections based on care plans; facilitate home visits and phone check-ins.
• Financial & Service Authorization: Manage Medicaid-funded service payments and inform clients of service changes or terminations.
• Client Advocacy: Support clients in accessing services such as housing, medical resources, legal aid, and translation/interpretation. Assist with applications, documentation, and counseling.
• Transitions & Safety: Coordinate placements in care settings, facilitate client transitions, and act as mandatory Adult Protective Services (APS) reporter to ensure safety.
• Crisis Support: Provide short-term crisis intervention and determine appropriate care settings.
• Documentation & Quality Assurance: Complete timely reports, participate in program evaluations, and ensure compliance with standards.
• Team Participation: Attend meetings, trainings, and contribute to continuous improvement initiatives.

Qualifications

• Education & Experience:
  • Master's degree in social work, behavioral sciences, health sciences, or related field preferred.
  • Alternatively, a Bachelor's degree with relevant bilingual or bicultural skills.
• Language Skills: Fluency in Korean and English required.
• Other Skills: Strong communication, cultural competence, and commitment to social justice.

Join Our Mission

If you are dedicated to empowering underserved communities through compassionate, culturally sensitive care, we look forward to your application! Together, we can create a more inclusive and supportive environment for all.