Selfhelp Community Services Is Hiring A Case Manager Bilingual

Join our team as we provide vital casework services and advocate for clients within the Holocaust Survivor Program, making a meaningful difference in their lives. ✨

Position Summary

Provide casework services and advocate for clients in the Holocaust Survivor Program.

Principal Responsibilities

• Conduct intakes, provide accurate information and referrals
• Screen and assist clients with applications and re-certifications for entitlements and benefits
• Assess clients in their home, hospital, or other institutional settings as appropriate
• Advocate on behalf of clients and arrange for provision of services; develop, implement, and follow up on care plans
• Provide supportive counseling to clients as needed
• Maintain ongoing communication with clients, family members, and other collaterals as appropriate
• Maintain complete and accurate case notes utilizing the program’s data system; prepare required documentation within organizational time frames
• Maintain and report statistics according to Selfhelp standards, utilizing the program’s data system and other record-keeping methods
• Participate actively in supervision and staff meetings; share any emergent issues with supervisors promptly
• Facilitate and assist with social, recreational, and other group activities and events
• Supervise social work students (if applicable)
• Adhere to organizational standards by completing annual mandatory trainings promptly, covering topics such as Sexual Harassment Prevention, IT Security, Compliance, OSHA, HIPAA, and other relevant areas
• Support the organization’s mission by striving for excellence, fostering positive relationships with coworkers
• Follow organizational policies relating to attendance, appearance, health, and safety standards

Salary Range

$54,000 - $56,400 per year, commensurate with experience and educational credentials.

Job Competencies & Minimum Qualifications

• Education: Bachelor’s degree required; MSW preferred
• Languages: Bilingual in Russian required
• Technology skills: Working knowledge of Microsoft Office Suite and other relevant technology
• Communication: Excellent listening and communication skills
• Customer service: Demonstrated ability to treat clients with respect and dignity
• Multitasking and independence: Ability to work independently with great attention to detail

Working Conditions & Physical Demands

This position operates in a business office environment, utilizing phones and computers, with travel via public transportation. There is potential flexibility to work from home 2-3 days per week. 🚆💻