Cherokee Federal Is Hiring A Case Manager Bilingual

Community Associate

Join us in delivering trauma-informed social services at city sanctuary hotels across New York City to support migrants and asylum seekers through compassionate engagement and support.

Position Overview

Under the guidance of the Social Service Director, Community Associates will provide on-site social services, working collaboratively with hotel staff, security, and community organizations to welcome and assist diverse populations, including singles, families with children, and adult families navigating NYC.

Compensation & Benefits 💼

• Estimated Starting Salary: $24.04/hour (pay based on experience)
• Full-time benefits include Medical, Dental, Vision, 401K, and more
• Benefits are subject to change without notice

Community Associate Responsibilities 🌟

• Culturally sensitive registration, intake, roster tracking, and assessments
• Bilingual Spanish/English case management
• Referral to community-based programs and organizations
• Coordinate interpretation and translation services
• Collaborate with NYC Department of Education (DOE) for student registration, school placement, attendance, transportation, and troubleshooting
• Facilitate referrals for ESL instruction and childcare
• Coordinate medical care and immigration legal services
• Engage with the Mayor’s Office of Immigration Affairs (MOIS)
• Assist with storage and distribution of packaged meals and other service delivery tasks
• Perform additional duties as assigned to support clients’ needs

Desired Experience, Education, Skills & Abilities 📚

• Bachelor’s degree or relevant social services experience with vulnerable populations (preferred: social work or human services + 2 years of experience)
• Excellent verbal and written communication skills
• Quick learner with problem-solving abilities
• Strong organizational skills
• Ability to work independently and collaboratively
• Basic knowledge of immigration laws and procedures
• Fluency in English and Spanish (preferred)
• Understanding trauma and delivering trauma-informed services
• Crisis intervention experience
• Knowledge of child development and child welfare
• Previous roles such as Community Coordinator, Shift Lead, or Community Engagement Manager are relevant

Pre-Employment Requirement ✅

Must pass pre-employment qualifications of Cherokee Federal.

Company Information 🏢

Cherokee Nation Management & Consulting (CNMC) is part of Cherokee Federal, a tribally owned federal contracting firm supporting over 60 federal clients with a focus on building a brighter future, solving complex challenges, and serving the government’s mission with compassion. Learn more about CNMC.

Additional Information

Cherokee Federal is committed to being a military-friendly employer. Veterans and active military transitioning to civilian roles are encouraged to apply.

Similar Job Titles 🔍

• Community Coordinator
• Shift Leader - Community Services
• Community Operations Supervisor
• Resident Services Supervisor
• Community Engagement Manager

Keywords 📝

• Community
• Associate
• Shift Supervisor
• Coordination

Legal Disclaimer ⚖️

Cherokee Federal is an equal opportunity employer. For more information about our Affirmative Action, Equal Opportunity statements, and accommodation requests, please visit cherokee-federal.com/careers. Many positions require access to government or military facilities, and candidates must pass pre-employment qualifications. Please note: this position is pending a contract award.