Alzheimer's Orange County Is Hiring A Case Manager Bilingual

Join our dedicated team as a Case Manager (bilingual in English & Vietnamese) and make a meaningful impact on the lives of vulnerable older adults in Orange County. 🌟

📋 Position Overview

Division: Memory Support Services

Reports to: Program Services Coordinator

Status: Full-Time, Non-Exempt, Non-management

Pay Range: $26/hour - $28/hour DoE

🔍 General Summary

The Case Manager is a vital member of our multidisciplinary team, collaborating with community service and healthcare providers to deliver comprehensive care management services. This role involves in-person visits (home visits required), phone, and electronic communication tailored to client needs. The focus is on psycho-social evaluations, care coordination, and connecting clients to community resources, education, and therapeutic services, primarily supporting vulnerable older adults dealing with medical, social, and cognitive challenges.

🏢 About Alzheimer’s Orange County

Founded in 1982, Alzheimer’s Orange County is an independent 501(c)(3) non-profit organization committed to serving cognitively impaired older adults and their families. We seek compassionate, mission-driven employees who aim to make a positive difference. We value work-life balance and offer an extensive benefits package, including:

• Health, dental, and vision insurance
• Life, disability, and long-term care insurance
• Flexible spending accounts
• 403(B) retirement plan for eligible employees

🎯 Essential Job Functions

• Provide Enhanced Care Management (ECM) services — including outreach, client recruitment/enrollment, and care plan development and implementation.
• Conduct person-centered psycho-social and cognitive assessments, develop care plans, and deliver psychotherapy, safety assessments, and patient education at clients' residences.
• Link clients to essential health and social services—such as transportation, meal delivery, and medical appointments—to support their needs.
• Accurately document all services provided, including needs assessments, care plans, goals, and interventions using SMART (Specific, Measurable, Achievable, Relevant, Timely) goals in electronic systems.
• Uphold high ethical standards for communication, documentation, and confidentiality in compliance with HIPAA policies.
• Apply motivational interviewing, trauma-informed care, and harm-reduction strategies (training provided).
• Other duties as assigned.

🎓 Minimum Requirements

• At least one year of ECM experience working with vulnerable older adults or similar populations preferred.
• Fluent in both English and Vietnamese (reading and writing in Vietnamese a plus).
• Master’s degree preferred; Bachelor’s degree (e.g., BASW, Human Services, Social Work, Gerontology) will be considered.
• Demonstrated initiative, integrity, customer service skills, and motivation.
• Effective time management and organizational skills.
• Professional demeanor capable of representing Alzheimer’s Orange County.
• Proficient in Microsoft Office and personal computer use.
• Reliable transportation and ability to travel as required.

⚠️ Additional Information

This description does not constitute an exhaustive list of duties. Employees are expected to follow instructions and perform additional tasks as deemed necessary by supervisors or management. Job elements may change as needed.

Alzheimer’s Orange County is an equal opportunity employer, committed to diversity and nondiscrimination based on race, age, gender, disability, veteran status, and other protected categories.

Employment is at-will and may be terminated at any time for any reason, with or without cause or notice. No employment agreement other than at-will is implied or expressed.

💼 Job Details

• Job Type: Full-time
• Pay: $26.00 - $28.00 per hour

🎁 Benefits

• Dental, health, and vision insurance
• Employee assistance program
• Flexible spending accounts
• Life and disability insurance
• Paid time off
• Retirement plan

📍 Work Location

In person