Charles B. Wang Community Health Center Is Hiring A Care Management Specialist Bilingual

Join Our Team as a Care Management Specialist (Bilingual in English/Chinese) at Charles B. Wang Community Health Center

We are seeking a dedicated bilingual professional to coordinate and manage patient care in a vibrant community health setting in New York, NY.

🌟 Responsibilities:

• Identify the targeted risk population based on PCP referral, risk stratification, and patient lists
• Handle case management assignments and review case progress according to center guidelines
• Coordinate patient care through ongoing collaboration with PCPs, patients/families, communities, and healthcare team members, fostering a team approach that includes patient and family as active participants
• Create and regularly update personalized healthcare plans by assessing patient wellness, needs, preferences, and care plan utilization
• Communicate effectively with the care team to establish and maintain productive working relationships
• Advocate for and collaborate with patients and their families to accomplish treatment goals
• Educate patients and caregivers about healthcare options and care plans
• Conduct regular follow-ups to evaluate progress, ensure care continuity, and promote health outcomes
• Summarize reports related to care management activities
• Maintain accurate documentation in electronic health records
• Establish connections to external social services, specialist providers, and payer care management services
• Participate in clinical service team meetings and activities
• Update knowledge base relevant to our service population
• Perform additional duties as assigned

🎓 Minimum Qualifications:

• Bachelor’s degree (preferably in healthcare-related field)
• Bilingual proficiency in English and Chinese (Mandarin and Cantonese)
• Availability to work on weekends is preferred
• Experience in a healthcare setting is a plus
• Self-motivated and able to work well in a team environment
• Strong interpersonal and <>communication skills (both written and verbal)
• Basic computer literacy

💼 Compensation & Benefits:

• Salary: $40,000 – $46,000 per year
• Medical insurance coverage
• Employer-paid dental, vision, disability, and life insurance
• 403(b) retirement savings plan
• Flexible spending accounts for transit, parking, health, and dependent care
• Paid time off: 28 days during the first year of employment
• Employee Assistance Program
• Tuition reimbursement for eligible staff
• Qualification for the Public Service Loan Forgiveness (PSLF) program

🕒 Job Details:

• Type: Full-time
• Pay: $40,000.00 – $46,000.00 annually
• Schedule: 8-hour day shifts
• Work Environment: In-person setting at our community health center