Axon US Corporation Is Hiring A Business Operations Specialist

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About Us

Axon US Corp is a New York City-based e-commerce company thriving since 2008, recognized as a trusted leader in the supply chain industry. We cultivate strong, lasting relationships with vendors and brands across the United States, ensuring seamless delivery of quality tools, plumbing, hardware, and a diverse range of products to both professionals and everyday consumers.

Our expertise extends beyond product offerings — we provide end-to-end supply chain solutions that streamline logistics, optimize sourcing, and foster collaborative growth. Through strategic partnerships with top brands, we deliver innovation, reliability, and excellence at every step, establishing our reputation as industry leaders dedicated to our clients' success.

About the Position

Axon is seeking a highly motivated individual who can work independently and is eager to grow within our expanding team. The successful candidate will be responsible for purchasing products based on demand and supporting supply chain operations as an Operations Specialist.

This role involves vendor selection, vendor relations, cost improvement initiatives, and purchasing savings. It also ensures compliance with company policies and all relevant local, state, and federal regulations.

Offering broad exposure to brand partnerships and operational functions, this position is ideal for those interested in the supply chain and e-commerce industry.

Key Responsibilities

• Order & Issue Management: Manage daily order processing to ensure accuracy. Troubleshoot and resolve issues such as cancellations, returns, and discrepancies promptly and professionally.
• Supplier Coordination: Communicate with suppliers to ensure timely deliveries and maintain inventory levels aligned with demand.
• Vendor & Sales Relations: Serve as the primary contact for current and prospective sales reps, vendors, and distributors, ensuring compliance with marketplace policies and operational efficiency.
• Process Optimization: Analyze and improve procurement, order management, and inventory workflows. Identify inefficiencies and implement streamlining solutions.
• Inventory & Stock Monitoring: Collaborate with various departments and warehouse teams to monitor inventory levels and maintain safety stock.
• Cost Optimization: Identify opportunities to reduce costs and enhance overall operational efficiency.
• Project Participation: Support and execute special projects and innovative initiatives as assigned.

Qualifications

• Bachelor’s degree 🎓
• Excellent verbal and written communication skills 🗣️✉️
• Strong collaboration, problem-solving, and negotiation skills 🤝
• Results-driven with the ability to work cross-functionally to meet goals 🎯
• Detail-oriented self-starter ⚙️
• Ability to work under pressure 💪
• Creative thinker willing to share innovative ideas 💡

Preferred Qualifications

• Experience in sourcing, vendor management, pricing negotiation, procurement, e-commerce, and operations
• Knowledge of purchasing processes and key commercial terms (e.g., freight payables, Incoterms, delivery terms) 📦
• Proficiency in Microsoft Excel and data visualization tools 📊
• Fluency in Mandarin is a plus 🀄

Additional Details

• Location: Onsite in Manhattan, NYC 📍
• Salary: Starting at $50,000+ base salary with performance-based bonuses 💰 (negotiable based on experience and skills)
• Job Type: Full-Time (Monday–Friday, 9 AM–6 PM, with a 1-hour lunch break) 🕘