Wells Fargo Is Hiring A Branch Operations Coordinator Bilingual

Discover a rewarding career at Wells Fargo, a global leader committed to innovation, community empowerment, and your personal growth. Join a company that values your well-being, celebrates authenticity, and fosters development in a supportive environment. 🚀

Why Wells Fargo?

Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader – we’re a global trailblazer dedicated to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job – it’s about finding all of the elements to help you thrive, in one place. Living the Well Life means you’re supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. 💼

You’ll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we’re recognized for it – Wells Fargo once again ranked in the top three – making us the #1 financial services employer on the 2025 LinkedIn Top Companies list of best workplaces “to grow your career” in the U.S. 🌟

Join us!

About this Role

Wells Fargo is seeking a Branch Operations Coordinator for our National Branch Network within the Consumer Banking and Lending division. To explore more about our career areas and business divisions, visit wellsfargojobs.com.

In this role, you will:

• 📝 Support customer experience by accurately processing and approving teller transactions, sharing digital solutions, and introducing customers to bankers
• 🔒 Complete operational activities while minimizing risks under established policies
• ⚙️ Perform routine to moderately complex transactional, operational, and customer support tasks efficiently, utilizing your knowledge of banking procedures and products, and collaborating with partners across the organization
• 📅 Assist the Branch Manager with operational tasks and scheduling
• 🛠️ Resolve issues related to daily teller line operations under the guidance of regional banking management
• 🙋 Support customers and employees by resolving or escalating concerns and complaints
• 🎯 Exercise judgment within defined policies and procedures under managerial guidance
• 🤝 Provide exceptional service by demonstrating care, building relationships, and completing transactions requested by customers
• 🔍 Identify customer needs and recommend suitable financial services
• 🚀 Motivate a diverse team to achieve their full potential and meet business objectives

Required Qualifications:

• ✅ 1+ years of customer service and issue resolution experience, demonstrated through work, training, military service, or education
• ✅ Bilingual proficiency in Spanish/English (speaking and listening)

Desired Qualifications:

• 🌟 Strong customer service skills, including active listening and issue comprehension
• 📱 Ability to educate customers on technology and mobile banking options
• 🤝 Professional integrity and excellent communication skills
• 🚨 Ability to identify potential fraud or risky accounts and take preventive action
• 💰 Cash handling experience
• 🗂️ Well-organized, independent, and capable of prioritizing tasks in a fast-paced environment
• 🧠 Sound judgment, questions for management, and adherence to policies
• 🎖️ Relevant military experience in personnel benefits, orders processing, wartime operations, HR, or recruiting
• 🔐 Knowledge of compliance controls, risk management, and loss prevention
• 🌍 Ability to motivate others and meet business goals

Job Expectations

• 🕒 Ability to work a schedule that may include most Saturdays
• 🚫 Not eligible for Visa sponsorship
• 📝 Must pass a language assessment

Posting Location

92 Ferry St, Newark, NJ 07105, United States of America

Pay Range 💵

Reflecting the base pay range offered for this position, which may vary based on performance, skills, experience, or location. Incentive opportunities may also be available.

$23.00 - $30.25

Benefits 🎁

Wells Fargo offers a comprehensive benefits package, including:

• Health benefits
• 401(k) Plan
• Paid time off
• Disability benefits
• Life, critical illness, and accident insurance
• Parental leave
• Critical caregiving leave
• Discounts and savings
• Commuter benefits
• Tuition reimbursement
• Scholarships for dependent children
• Adoption reimbursement

For more details, visit Benefits - Wells Fargo Jobs.

Posting End Date 📅

6 May 2026 (Note: The job posting may close early due to high application volume.)

Our Commitment to Diversity & Equal Opportunity 🤝

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.

Employees support strong customer relationships alongside a risk-aware, compliance-driven culture. They are responsible for executing risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), adhering to policies, managing risks proactively, and making sound risk decisions aligned with our risk appetite. 🛡️

Applicants with Disabilities ♿

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy 🚫

Wells Fargo maintains a drug-free workplace. Please review our Drug and Alcohol Policy for more details.

Recruitment & Hiring Requirements

• 🚫 Third-party recordings are prohibited unless authorized by Wells Fargo.
• 🗣️ Applicants must honestly represent their own experiences during recruitment.