RJM Is Hiring A Bilingual WordPress And Salesforce Content Coordinator

Join our team as a Bilingual WordPress and Salesforce Content Coordinator and help support a major non-profit organization dedicated to advocating for older adults. This remote, part-time role is perfect for someone fluent in English and Spanish or Mandarin, with a passion for community service and website/content management.

BILINGUAL (ENGLISH AND SPANISH OR MANDARIN) WORDPRESS AND SALESFORCE CONTENT COORDINATOR – REMOTE

📋 About the Role

Our client, a prominent non-profit association, is seeking a part-time, 6-month hybrid contract Content Coordinator. Working approximately 8 hours per week, you'll play a crucial role in ensuring that programming information is accurate, accessible, and effectively communicated to the communities we serve.

🎯 Key Responsibilities

• Data Management: Enter, update, and maintain accurate program data from Salesforce into WordPress.
• Website Content: Keep program listings, schedules, and related information current and error-free.
• Data Verification: Monitor data consistency across systems and resolve discrepancies promptly.
• Scheduling: Manage program calendars, deadlines, and updates efficiently.
• Collaboration: Coordinate with internal staff to gather necessary information for updates.
• Communication: Respond professionally and promptly to emails and communication requests.
• Organization: Organize digital records and workflows for ongoing website maintenance.
• Problem-Solving: Identify and troubleshoot data or content issues proactively.

🛠️ Additional Duties

• Reporting: Track and report on program attendance using Zoom, Smartsheet, and Salesforce.
• Data Hygiene: Merge duplicate contacts and maintain clean, accurate constituent records in Salesforce.
• System Support: Assist with data integrity projects and system organization efforts.
• Administrative Support: Provide additional operational, administrative, and program support as needed.

🎓 Qualifications

• Bilingual proficiency: Fluent in Spanish or Mandarin.
• Attention to Detail: Exceptional accuracy and thoroughness.
• Organizational Skills: Strong time management and organization abilities.
• Independence: Ability to work autonomously without close supervision.
• Proactive Creativity: Self-motivated and reliable with a proactive approach.
• Communication Skills: Responsive, professional, and clear correspondence, especially via email.
• Technical Experience: Familiarity with data entry, CRM systems (preferably Salesforce), and content management (preferably WordPress).
• Nonprofit Experience: Prior work with nonprofit organizations and community-based services.
• Tools Familiarity: Experience with Zoom, Smartsheet, and basic website formatting and publishing techniques.