Anne Arundel Community College Is Hiring A Bilingual Testing Assistant

The Bilingual Testing Assistant role is vital for administering exams and supporting a diverse student body through excellent customer service, in a full-time, in-person capacity.

Bilingual Testing Assistant

Department:

Testing & Assessment Services

Campus Location:

Arnold/Main Campus

Salary Range:

$17/hour

Work Mode:

This position requires a full-time in-person presence on campus or at alternative locations.

Hours Per Week:

25 hours/week, part-time

Position Type:

Hourly and Temporary, Non-Exempt

Position Summary

The Bilingual Testing Assistant will administer and proctor examinations for AACC students, prospective students, community members, and certification candidates. Maintaining exam security while providing exceptional customer service to a diverse population is essential. This role involves responding to student needs, utilizing ADA technology, and offering support to students, staff, faculty, and community members. Proficiency in both English and Spanish, in written and oral form, is required. Note: In-person work is an essential function of this position.

College Commitment

Anne Arundel Community College (AACC) values diversity in its faculty, staff, and administration. We aim to recruit a team that reflects a variety of viewpoints and experiences, embracing principles of equity and inclusiveness, and promoting the understanding and appreciation of differences spanning age, race, gender, ability, religious beliefs, socio-economic status, ethnic heritage, and sexual orientation.

Eligibility & Work Authorization

Applicants must be authorized to work in the U.S. full-time. We do not offer employment-based visa sponsorship, including H-1B. Only residents of Maryland or the following states are eligible: Delaware, Pennsylvania, Virginia, West Virginia, or the District of Columbia. The list of eligible states will be reviewed annually and may be updated.

Job Duties & Responsibilities

• 📝 Administer exams to Spanish-speaking candidates for contract testing
• 📝 Administer course-based exams, placement tests, and vendor exams
• 🗣️ Interview, assess, and counsel students regarding educational background, test results, and course placement; refer students to college resources as needed
• 📝 Administer exams to students requiring accommodations for disabilities
• 🔒 Adhere to test security guidelines and best practices
• 🚫 Enforce testing policies
• 🎓 Maintain proctor certification requirements
• 📧 Perform clerical tasks such as processing exam submissions, responding to emails, and handling phone inquiries
• 🔍 Perform other duties as assigned

Required Qualifications

• 📜 Associate of Arts degree or equivalent combination of education and experience
• 🗣️ Bilingual in English and Spanish; ability to read, write, and speak fluently in both languages
• ⏰ Availability to work on Fridays from 8:30 am to 4:30 pm
• 🤝 Customer Service experience
• 💻 Working knowledge of Microsoft Office suite and comfort with learning new software and web-based applications
• 🧐 Ability to work independently with attention to detail
• 🤝 Capable of effectively engaging with students, faculty, and staff while providing exemplary customer service
• ⏳ Flexibility to work day, weekend, and evening hours as needed to support department and college requirements