IXL Learning Is Hiring A Bilingual Support Analyst

Join a passionate team at a leading EdTech company dedicated to transforming education through innovative products. We are seeking a Product Support Representative to enhance our customer experience in Raleigh, NC.

Position Overview

As a Product Support Representative, you will be responsible for delivering exceptional service and technical support to individual language learners. This full-time role is vital in ensuring our users have a seamless learning experience.

Location

Raleigh, NC

Key Responsibilities

• Provide technical assistance and customer service to language learners
• Resolve user issues promptly and effectively
• Assist in onboarding new users and guiding them through our educational products
• Collaborate with team members to improve support processes

Qualifications

• Strong communication skills
• At least 1 year of customer-facing experience
• Fluency in Spanish

Why Join Us? 🎉

Be part of a dedicated team committed to making a positive impact through innovative educational solutions. Your contribution will help learners worldwide achieve their language goals.

Additional Details

Job code: #J-18808-Ljbffr

Interested in making a difference? Apply now and help shape the future of education!