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North Palm Beach, FL
English
Spanish
Estrella Insurance Is Hiring A Bilingual Spanish Insurance Customer Service Representative
We are seeking an Insurance Customer Service Representative to become a part of our organization! You will quote, analyze, and determine the best insurance policy for our potential client, and assist with service calls and processing.
Responsibilities:
- Interview with leads online, in person, and over the phone to compile information for quotes.
- Negotiate and adjust coverage limits adequately for each quote provided.
- Calculate policy changes and process payments for existing clients.
- Run reports for pending cancellations and eligible reinstatements to maintain high retention.
- Coordinate with clients to obtain supporting documents.
Qualifications:
- Previous experience in insurance, sales or other related fields.
- Experience in conflict resolution
- Strong negotiation skills
- Excellent written and verbal communication skills
- Deadline and detail-oriented