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Estrella Insurance

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North Palm Beach, FL

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Spanish

Estrella Insurance Is Hiring A Bilingual Spanish Insurance Customer Service Representative

We are seeking an Insurance Customer Service Representative to become a part of our organization! You will quote, analyze, and determine the best insurance policy for our potential client, and assist with service calls and processing.

Responsibilities:

  • Interview with leads online, in person, and over the phone to compile information for quotes.
  • Negotiate and adjust coverage limits adequately for each quote provided.
  • Calculate policy changes and process payments for existing clients.
  • Run reports for pending cancellations and eligible reinstatements to maintain high retention.
  • Coordinate with clients to obtain supporting documents.

Qualifications:

  • Previous experience in insurance, sales or other related fields.
  • Experience in conflict resolution
  • Strong negotiation skills
  • Excellent written and verbal communication skills
  • Deadline and detail-oriented
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