Aspen Dental Is Hiring A Bilingual Scheduling Center Agent

Join Aspen Dental's mission to improve dental health access for patients nationwide! We are hiring bilingual (English & Spanish) Scheduling Center Agents to work remotely and make a real difference in people's lives.

🤝 About Aspen Dental

With over 1000 locations, Aspen Dental is dedicated to providing accessible, affordable, and transparent dental services. Our focus is on removing barriers to dental care, ensuring patients receive the treatment they need to maintain healthy smiles.

💼 Position Overview: Bilingual Scheduling Center Agent (Remote)

Work from home as a crucial member of our team, partnering with patients to schedule appointments, facilitate access to care, and promote better dental health. We offer both full-time and part-time roles with upcoming virtual training sessions.

Take this opportunity to join a supportive organization that emphasizes career growth, development, and making a positive impact on communities!

🌟 Key Job Responsibilities

• First contact: Engage with patients to schedule appointments via calls, addressing their questions about Aspen Dental services.
• Handle high-volume calls: Answer inbound calls compassionately, providing excellent customer service.
• Understand patient needs: Listen empathetically, think critically, and use sales techniques to set and confirm appointments, aiming to meet individual and call center goals.
• Additional duties: Perform other responsibilities as assigned by Call Center Leadership.

🎯 Job Requirements

• Education: High School Diploma or equivalent required.
• Language Skills: Proficient in both English and Spanish.
• Customer Service Experience: 1+ years preferred (retail, call center, hospitality), preferably in a high-volume setting.
• Communication: Clear, professional speaking skills.
• Tech Savvy: Able to navigate technology efficiently.
• Internet: Must have cable/fiber internet with at least 100 Mbps download and 10 Mbps upload speeds, connect via wired connection within 6 feet of the router (no WiFi/cellular hotspot).
• Workspace: Quiet, private, HIPAA-compliant environment.
• Availability: Some evenings and weekends required.

💰 Compensation & Benefits

• Hourly Rate: $17.00/hr, with performance-based bonuses paid monthly, and pay increases at 90 and 180 days.
• Scheduling: Various full-time and part-time shifts available.
• Benefits: Comprehensive health, dental, and vision insurance, paid time off, and a 401(k) plan with a generous company match.

Apply today to start your rewarding career with Aspen Dental! View CA Privacy Policy