ErikaTravels Is Hiring A Bilingual Remote Hotel Reservationist

We are currently seeking a detail-oriented and customer-focused Remote Hotel Reservationist to join our team. You will focus on booking accommodations and managing room reservations for clients. If you have excellent communication skills, a welcoming demeanor, and a passion for hospitality, we encourage you to apply.

• Job Responsibilities:**
• Assist guests during check-in and check-out, ensuring a smooth and efficient process while addressing any special requests or concerns
• Handle hotel reservations, including receiving inquiries, making bookings, and confirming room availability
• - Interact with guests via phone, email, and in-person to assist with reservation inquiries, changes, and cancellations
• Collect payment information, process reservations, and issue invoices or receipts as needed
• We offer mentorship and guidance to help you succeed in your role and create outstanding events for our clients
• This is a remote position, providing you the flexibility to work from the comfort of your own home or any location with an internet connection.
• You can balance your work and personal life while delivering exceptional travel experiences to your clients
• This role offers more than a job; it's a chance to build your own travel planning business within our organization. This is a business opportunity which your dedication and your hard work can shape your financial future and explore career advancement opportunities within our company
• We're committed to your success. Our comprehensive training and ongoing support will equip you with the skills and knowledge needed to excel in your role and grow your travel planning business
• This role offers more than a job; it's a chance to build your own travel planning business within our organization. This is a business opportunity in which with your dedication and hard work can shape your financial future and explore career advancement opportunities within our company
• We're committed to your success. Our comprehensive training and ongoing support will equip you with the skills and knowledge needed to excel in your role and grow your travel planning business
• - Promote additional services, such as room upgrades, dining options, and spa treatments, to enhance the guest experience and increase revenue
• - Assist guests with general inquiries, directions, and information about local attractions and services
• - Address and resolve guest issues or concerns related to reservations, billing, or service quality
• - Work closely with vendors and suppliers
• Benefits:**
• - Remote position
• - Flexible remote work environment
• - Competitive salary
• - Travel perks and discounts on personal and professional travel
• - Free training
• - FAM Trips
• - Supportive team
• Qualifications:**
• Good organizational and multitasking abilities
• - Attention to detail and accuracy
• - Ability to work independently and as part of a team
• -Business Opportunity
• - Strong knowledge of travel destinations, attractions, and various travel products and services
• -Customer service and problem-solving abilities
• - A passion for travel and a desire to help others create memorable experiences
• - 18+ years old

Fluent in English, Spanish a plus

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