Truist Bank Is Hiring A Bilingual Relationship Banker

Join Our Team as a Client Service Representative at Truist!

If you are passionate about providing exceptional client service and building lasting relationships, this opportunity might be perfect for you. Apply now to become part of a dynamic team committed to excellence! 🚀

How to Apply and Get Started

Click the Apply Now button at the top or bottom of this page to submit your application. After completing your application, you'll be invited to create a profile to track your status and communications. If you already have a profile, simply log in to check your application progress.

Need Assistance?

If you have a disability and require help with your application, you can request a reasonable accommodation. Please email us at Accessibility@truist.com (note: accommodation requests only; other inquiries won't receive responses).

Position Details

• Type: Regular
• Language: English (Required)
• Work Shift: 1st shift (United States of America)

About the Role

As a Client Service Representative, you will deliver an industry-leading client service experience both in person and over the phone. You will develop and grow client relationships by providing tailored financial solutions, conducting consultative conversations, and collaborating with other business partners for additional growth. You may also perform teller duties as needed through cross-training.

Essential Duties & Responsibilities

1. Client Maintenance & Problem Resolution: Exercise advanced skills in handling routine client requests, resolving issues, and performing sales functions across deposit, credit, and other service lines.
2. Customer Relationship Growth: Contribute to meeting and exceeding client service and sales targets by offering relevant products and services focused on developing, expanding, and retaining relationships.
3. Sales Support: Support the team sales process through consultative conversations and referrals to specialists for complex financial needs.
4. Team Engagement: Participate actively in all components of the Truist Retail Community Bank Leadership routines.
5. Professional Development: Enhance sales techniques and product knowledge by attending training sessions, meetings, and online learning.
6. Loan Advising & Applications: Provide advice on consumer lending options and assist with loan applications.
7. Compliance & Controls: Follow internal controls, operational procedures, and risk management policies, staying informed of policy updates.
8. Exceptional Client Engagement: Ensure a positive client experience through courteous interactions, greeting clients, and guiding them within the branch.

Qualifications

Required:

• High school diploma or equivalent
• At least 2 years of client sales and service experience
• Experience sourcing and prospecting new clients, building relationships
• Excellent interpersonal and communication skills
• Proficiency in basic computer applications (e.g., Microsoft Office)
• Must obtain SAFE (Mortgage Licensing Act) compliance within 30 days, including NMLS background check
• Ability to multitask efficiently under time constraints
• Willingness to travel for staffing needs, temporary assignments, or relocations
• Availability to work weekends and extended hours, with occasional overnight travel

Preferred:

• Associate’s degree or higher
• Proven ability to handle multiple priorities under pressure
• Strong verbal and written communication skills
• Experience discussing and selling deposit, credit, and retirement products
• Track record of meeting or exceeding sales goals
• Understanding of bank operations, policies, and procedures

Benefits for Eligible Employees

All regular teammates working 20+ hours/week are eligible for a comprehensive benefits package, which may include:

• Medical, dental, and vision insurance
• Life insurance and disability coverage
• Tax-advantaged savings accounts and a 401(k) plan
• Paid vacation (minimum 10 days in the first year), sick days, and holidays
• Potential eligibility for pension plans, restricted stock, or deferred compensation

For more details, visit our Benefits site.

Equality & Workplace Policy

Truist is an Equal Opportunity Employer committed to diversity and inclusion, and does not discriminate based on race, gender, age, disability, veteran status, or other protected classes. We maintain a Drug-Free Workplace.

Additionally, we adhere to EEO laws, participate in E-Verify, and respect the Right to Work.