VirtualVocations Is Hiring A Bilingual Patient Financial Counselor

Join our team as a Bilingual Patient Financial Counselor in this fully remote role, where you'll assist patients with insurance understanding, billing inquiries, and payment options, ensuring a smooth financial experience.

🌟 Job Overview

As a Bilingual Patient Financial Counselor, you'll leverage your language skills and healthcare experience to guide patients through their insurance benefits, costs, and payment processes, all from the comfort of your home.

🔑 Key Responsibilities

• Verify insurance eligibility, benefits, and network participation
• Explain deductibles, copays, and estimated out-of-pocket costs to patients
• Document benefit details and patient communications accurately within Athena

✅ Required Qualifications

• 2-3+ years experience in healthcare billing, insurance verification, or patient financial counseling
• Bilingual proficiency in English and Spanish
• High school diploma or equivalent (GED)
• Strong understanding of insurance verification and patient financial responsibilities
• Experience with payer portals and EMR systems