Stratus Building Solutions Is Hiring A Bilingual Operations Manager

The Excellence Architect Who Transforms Commercial Cleaning and Facility Services Into Legendary Client Experiences

Embark on a journey to revolutionize the commercial cleaning industry by leading franchisee development, building enduring client relationships, and setting new standards of excellence.

🌍 The World We Envision

Imagine a world where businesses thrive thanks to pristine office environments that boost productivity, enhance customer satisfaction, and operational excellence. Your leadership will help create this reality.

👥 Your New Team

Join a family-oriented team of passionate professionals, proud to be the #1 fastest-growing franchise for three consecutive years. More than colleagues, we are your success partners dedicated to dominating the market through teamwork, integrity, and obsessive customer focus. Your superpower? Developing top-tier franchisees, building legendary client bonds, and ensuring every facility radiates excellence.

🧬 Our DNA

We operate with relentless passion and unwavering integrity. Celebrating wins together, we uphold high standards and empower others to surpass their business and personal goals.

🚀 The Ultimate Challenge

If you resonate with being the operational excellence champion—training franchisees, cultivating legendary client relationships, and expanding revenue through specialty services—then keep reading.

🎯 Your Mission: Excellence Architect & Franchisee Development Leader

The Role: Lead franchisee training, manage client relationships, conduct detailed facility inspections, drive specialty service revenue, and ensure seamless account transitions—all with bilingual excellence and operational mastery.

🔥 Your Impact

Be the engine transforming good franchisees into exceptional performers, converting satisfied clients into raving fans, and ensuring every facility reflects our unwavering commitment to excellence.

🔑 Six Things You'll Be OBSESSED With

• Franchisee Development Mastery: Train and mentor franchisees to operational success.
• Client Relationship Architect: Build strong, unbreakable client bonds through proactive communication.
• Quality Control Commander: Perform thorough monthly facility inspections with laser focus.
• Revenue Growth Driver: Promote and sell specialty facility services to expand accounts.
• Performance Review Leader: Conduct quarterly reviews to foster growth and celebrate successes.
• Launch & Transition Expert: Ensure flawless first cleans and smooth account transitions that wow clients every time.

🤝 Are You Our Future Operations Superstar?

You're results-driven with qualities including:

• Integrity-Driven: Honesty is your superpower, especially when unnoticed.
• Reliable: The go-to person when excellence is non-negotiable.
• Growth-Minded: Continuously developing franchisees and optimizing systems.

🔧 Operations DNA

• Detail-Obsessed: Nothing escapes your inspection.
• Proactive: Anticipate needs before they become issues.
• Quality-Focused: Turn good service into rave-worthy experiences.
• Adaptive: Handle diverse clients and situations with professionalism.

✨ Natural Abilities

• Magnetic Communication: Fluency in English and Spanish that builds trust.
• Training Excellence: Help franchisees reach their full potential.
• Relationship Genius: Foster lasting client partnerships.
• Problem-Solving Master: Turn challenges into opportunities.

💼 Sales & Service DNA

• Consultative Selling: Identify client needs and propose solutions.
• Client Satisfaction Obsessed: Follow up and ensure client happiness.
• Transition Specialist: Orchestrate seamless account changes with confidence.

🎯 What You Need to Dominate

• Proficiency in both English and Spanish (mandatory)
• 3+ years in operations management, training, or account management in service industries (preferred)
• Strong relationship-building skills
• Experience conducting inspections or facility assessments (preferred)
• Sales ability with specialty services (preferred)
• Excellent organizational and coaching skills
• Valid driver’s license and reliable transportation
• Quick learner of new technology
• Self-motivated with independent work ethic and team collaboration

💰 Your Compensation & Growth Structure

• Competitive base salary based on experience
• Performance bonuses tied to client satisfaction and operational metrics
• Sales commissions on personal specialty service sales
• Growth incentives for franchisee development and account retention
• Clear pathway to senior operations leadership and regional management roles

🚀 Ready to Become Our Operations Hero?

If you're excited about championing operational excellence in Birmingham, developing franchisees, forging legendary client relationships, and setting industry standards—while building your own long-term career—we want to hear from you!

📄 To Apply

Submit your resume along with a brief explanation of how your skills and dedication will positively impact our team, franchisees, and clients through your commitment to excellence. Join us and lead Birmingham to legendary status!

💼 Compensation Details

• Base Salary: $50,000 - $60,000
• Monthly Commissions
• Car and Phone Allowances