HTA of New York Is Hiring A Bilingual Ongoing Service Coordinator

Bilingual Ongoing Service Coordinator – Early Intervention Services 🚸

Join HTA of New York as a bilingual (Spanish/English) Service Coordinator to support early intervention services for children and families in Rockland County, NY.

About HTA of New York

HTA of New York is dedicated to providing comprehensive support and services to children with developmental delays and disabilities. We are currently seeking a compassionate and organized Bilingual Ongoing Service Coordinator to join our team and make a positive impact on local families.

Position Overview

Location: Rockland County, NY

Type: Part-time / Full-time

This vital role involves coordinating services, communicating effectively with diverse families, and ensuring compliance with New York State regulations to enhance the early intervention experience for children and their families.

Responsibilities & Duties

• 📝 Serve as the primary contact for assigned Early Intervention cases, supporting families throughout their journey
• 💬 Communicate effectively in both English and Spanish with families, providers, and agencies
• 🔧 Coordinate and monitor services according to Individualized Family Service Plans (IFSPs)
• 🤝 Collaborate with the NYS Department of Health, service providers, and internal staff
• 🗃️ Ensure timely, accurate documentation including case notes and service updates
• 🔒 Maintain confidential client records in compliance with HIPAA and federal/state laws
• 📄 Distribute and track documentation to families, providers, and regulatory bodies
• 🎓 Provide families with resources, education, and ongoing support for navigating services
• ⏱️ Monitor case progress to ensure timely service delivery
• 🤗 Deliver professional, empathetic, and culturally sensitive customer service

Required Qualifications

• 🔑 Bilingual fluency in Spanish and English
• Experience/Education Pathways:
  • Minimum of 2 years in a regulated service coordination role
  • OR 1 year of service coordination + 1 year working with infants/toddlers with developmental delays
  • OR 1 year of service coordination + associate’s degree in health or human services
  • OR Bachelor’s degree in a health or human services field

Preferred Qualifications

• 🌟 Excellent communication, interpersonal, and problem-solving skills
• 🗂️ Ability to manage multiple cases and meet deadlines independently
• ⏰ Strong organizational and time-management skills
• 🔍 High attention to detail and accuracy in documentation
• 🤝 Customer service skills with a collaborative, empathetic approach
• 💻 Proficiency in Microsoft Office (Word, Excel, Outlook)
• 📋 Knowledge of Early Intervention regulations and systems

Compensation & Benefits 💰

• 🔢 Competitive per-unit compensation model
• 📈 Consistent case availability to support steady income
• 🌟 Opportunity to increase earnings based on caseload and productivity
• 🕒 Flexibility, autonomy, and control over your schedule
• 🦷 Dental and health insurance
• 🛫 Paid time off
• 🤝 Referral program
• 👓 Vision insurance

Why Join HTA of New York? 🎉

• 🗓️ Flexible schedule
• 💻 Remote position available
• 💼 Competitive compensation with strong earning potential
• 🚀 Cases available now for immediate impact
• 🌍 Be part of a mission-driven organization making a difference in children's lives
• 🌎 Opportunity to work with diverse communities and expand access to Spanish-speaking families
• 🤝 Supportive and collaborative team environment

Additional Details

Job Types: Part-time, Full-time

Pay: From $40,000.00 per year

Work Location: In person (preferably with a driver’s license; preferred)