Mangone Law Firm, LLC Is Hiring A Bilingual Office Operations Manager

Join Our Team and Make a Difference as an Office Operations Manager! 🚀

Are you a highly motivated individual eager to excel in sales while positively impacting countless lives? If you strive for excellence, professional growth, and continuous improvement every day, then this opportunity is perfect for you! 🌟

About Mangone Law Firm, LLC

Founded in 2012, Mangone Law Firm is a dedicated New Jersey-based immigration law firm committed to helping new Americans obtain legal status across the U.S. We pride ourselves on delivering exceptional customer service, deeply understanding our clients' challenges, and genuinely caring about their outcomes. Driven by a strong corporate culture and core values, we are excited for a bright future and are seeking talented individuals eager to grow professionally and never settle for stagnation.

🌟 We're an Inc. 5000 Honoree! 🌟

Celebrated on the 2025 Inc. 5000 list of America’s fastest-growing private companies, Mangone Law Firm highlights resilience, innovation, and dedication to outstanding client results—even in challenging times. Join us and become part of a thriving, forward-moving team committed to growth, excellence, and making an impact every single day! 💼✨

The Opportunity

We are seeking an enthusiastic and talented Office Operations Manager to ensure our daily office functions run smoothly while providing an outstanding client experience. This vital role involves overseeing office protocols, coordinating our Office Team, managing logistics, supporting leadership, and maintaining a professional, positive, and service-oriented environment.

Location: 440 Speedwell Ave, Morris Plains, NJ

Requirements

Must-Have Qualifications ✅

• Fluent bilingual skills in Spanish-English (verbal and written) 🗣️
• Availability to work on Saturdays when necessary 📅
• Bachelor's degree in Business Administration, Management, or related field (preferred) 🎓
• Proven experience in office management or similar roles 📂
• Excellent organizational, leadership, and communication skills 🏆
• Strong attention to detail and problem-solving skills 🧩
• Experience managing teams and client-facing responsibilities 🙌
• Proficiency with Google Workspace, Microsoft Office, Slack, Monday.com, and case management systems like CampLegal 💻
• Commitment to providing exceptional service to clients and supporting immigrant communities 🤝

Preferred Skills 🌟

• Knowledge of immigration processes, acronyms, and application requirements 📄
• Ability to multitask and adapt quickly to changing priorities 🔄
• Positive, proactive attitude with a "can-do" mindset 💪

Key Responsibilities

Office Management & Operations 🏢

• Oversee daily office logistics such as package assembly, opening/closing procedures, and maintenance 🔧
• Maintain a clean, organized, and welcoming workspace for clients and staff 🧹
• Manage office inventory, supplies, and vendor relationships (IT, cleaning, landscaping) 🛠️
• Conduct process audits and implement improvements to boost efficiency 📈
• Support upper management with administrative tasks related to office operations 🗃️

Client Experience & Communication 📞

• Serve as the first point of contact, providing a professional and welcoming experience 🤗
• Offer accurate updates and connect clients with appropriate departments 🔗
• Deliver outstanding customer service both in person and over the phone 📱

Team Coordination & Leadership 🤝

• Supervise office staff and coordinate schedules 🗓️
• Support paralegals and attorneys in daily tasks, ensuring efficient packet processing 📝
• Train new hires and ensure adherence to firm protocols and core values 🎓
• Monitor staff performance and KPIs, addressing concerns professionally 📊
• Encourage teamwork and foster a positive workplace culture 🌟

Benefits & Perks 🎁

Why Join Us?

• Competitive Salary: $70,000 - $80,000 annually 💰
• Hybrid Work Model: Flexibility to work remotely and in-person 🏠🏢
• Purpose-Driven Culture: Be part of a team that supports and makes a difference 🌎
• Ongoing Development: Continuous training and growth opportunities 📚
• Comprehensive Benefits: Health, dental, and life insurance plans 🩺
• Financial Security: 401(k) with employer matching, profit sharing, pension plan 💼
• Paid Leave: Paid time off, holidays, and sick leave 🌴
• Education Support: Tuition reimbursement and bar renewal coverage 🎓
• Meaningful Work: Help families stay together and find safety ❤️

Ready to Make an Impact? 💥

If you're prepared to use your skills to truly change lives and build a meaningful career, we want to meet you! 🌟

Seize this opportunity to make the law work for those who need it most. Apply now and help us create a future where every client has a fighting chance! 🚀